JT-4086: Need ability to customize email notifications

November 15, 2017, 12:53 pm

≫ Next: JT-39082: Swimlane and notification

≪ Previous: JT-22037: Add Time Tracking Notification

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Reporter	Valentin Kipiatkov (valentin)
Created	Feb 11, 2010 3:27:56 PM
Updated	Nov 15, 2017 11:53:14 PM
State	Open
Assignee	Pavel Nikitin (pavel.nikitin)
Subsystem	Notifications
Component	No component
Type	Feature
Priority	Normal
Browser	Any Browser
OS	Any OS
Fix versions	No Fix versions
Fixed in builds	No Fixed in build
Affected versions	No Affected versions
Verified by	Nobody
Verified in build	Not verified
Reviewed by	No reviewed by

Would be great to have ability to specify which changes to requests cause email notifications and which do not. For example, I do not want to recieve a notification when someone assigns a request to me (I do monitor requests assigned for me, I do this even more often than I read emails). Also I do not want to recieve a notification when a request submitted to me is assigned to another person or to some subsystem (that's a minor change, I want to be notified only on status change or planned version).

---

JT-39082: Swimlane and notification

November 15, 2017, 12:53 pm

≫ Next: JT-29693: Add ability to specify issue fields to be notified of

≪ Previous: JT-4086: Need ability to customize email notifications

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Reporter	fred renout (f-renout@manuloc.fr)
Created	Dec 9, 2016 5:02:50 PM
Updated	Nov 15, 2017 11:53:14 PM
State	Open
Assignee	Pavel Nikolaev (pasha)
Subsystem	Notifications
Component	No component
Type	Feature
Priority	Normal
Browser	Any Browser
OS	Any OS
Fix versions	No Fix versions
Fixed in builds	No Fixed in build
Affected versions	No Affected versions
Verified by	Nobody
Verified in build	Not verified
Reviewed by	No reviewed by

What steps will reproduce the problem?
1.Create a swimlane (issue type swimlane)
2.Be notified on update for this swimlane
3.Add an issue to this swimlane -> you're notified

What is the expected result?
Be able to choose if we want to be notified or not

What happens instead?
Always notified

JT-29693: Add ability to specify issue fields to be notified of

November 15, 2017, 12:53 pm

≫ Next: JT-15641: Send notification when already posted comment get visible to someone

≪ Previous: JT-39082: Swimlane and notification

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Reporter	Yarik Smirnov (yariksmirnov)
Created	May 8, 2015 2:17:33 AM
Updated	Nov 15, 2017 11:53:14 PM
State	Open
Assignee	Pavel Nikolaev (pasha)
Subsystem	Notifications
Component	No component
Type	Feature
Priority	Normal
Browser	Any Browser
OS	Any OS
Fix versions	No Fix versions
Fixed in builds	No Fixed in build
Affected versions	No Affected versions
Verified by	Nobody
Verified in build	Not verified
Reviewed by	No reviewed by

It would be great to have ability to specify fields you want to be notified of.
For example I have no interest in Fixed in build field changes

JT-15641: Send notification when already posted comment get visible to someone

November 15, 2017, 12:53 pm

≫ Next: JT-28917: Mention a Group in a Comment

≪ Previous: JT-29693: Add ability to specify issue fields to be notified of

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Reporter	Pavel Nikolaev (pasha)
Created	Jul 12, 2012 7:31:22 PM
Updated	Nov 15, 2017 11:53:14 PM
State	Open
Assignee	Pavel Nikolaev (pasha)
Subsystem	Notifications
Component	No component
Type	Feature
Priority	Major
Browser	Any Browser
OS	Any OS
Fix versions	Backlog
Fixed in builds	No Fixed in build
Affected versions	4.0.2
Verified by	Nobody
Verified in build	Not verified
Reviewed by	No reviewed by

Current behavior:

1. Post comment visible to some group
   
2. Wait till all notification will be sent
   
3. Extend comment visibility
   
4. Users the comment became visible won't receive notification

Feature:
Hang on comment visibility group change and send notification on this event
Change notification template to distinguish this case from notification about just posted comment

JT-28917: Mention a Group in a Comment

November 15, 2017, 12:54 pm

≫ Next: JT-40096: Send "mention" notifications if comment/description is changed and new mentioned user is added

≪ Previous: JT-15641: Send notification when already posted comment get visible to someone

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Reporter	Roland Schoen (roland.schoen)
Created	Mar 2, 2015 1:41:02 PM
Updated	Nov 15, 2017 11:54:33 PM
State	Open
Assignee	Pavel Nikolaev (pasha)
Subsystem	Notifications
Component	No component
Type	Feature
Priority	Normal
Browser	Any Browser
OS	Any OS
Fix versions	No Fix versions
Fixed in builds	No Fixed in build
Affected versions	6.0.12223
Verified by	Nobody
Verified in build	Not verified
Reviewed by	No reviewed by

Hello YouTrack Team,

it would be cool, if it is possible, to mention a Group in a comment, for example: @developers
Then i can build a workflow that inform's all the users in the group

JT-40096: Send "mention" notifications if comment/description is changed and new mentioned user is added

November 15, 2017, 12:54 pm

≫ Next: JT-33046: Display who will be notified when the issue is updated

≪ Previous: JT-28917: Mention a Group in a Comment

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Reporter	Alexander Buturlinov (alexander.buturlinov)
Created	Feb 17, 2017 3:31:28 PM
Updated	Nov 15, 2017 11:54:33 PM
State	Open
Assignee	Pavel Nikolaev (pasha)
Subsystem	Notifications
Component	No component
Type	Feature
Priority	Normal
Browser	Any Browser
OS	Any OS
Fix versions	No Fix versions
Fixed in builds	No Fixed in build
Affected versions	No Affected versions
Verified by	Nobody
Verified in build	Not verified
Reviewed by	No reviewed by

STR:

1. Open some issue
   
2. Start editing a comment / description
   
3. Add @<username> in the text

ER: myname gets notification that she was mentioned in the comment/description
AR: No notification is sent

Note: the only added users are supposed to be notified so that not to spam previously added users.

JT-33046: Display who will be notified when the issue is updated

November 15, 2017, 12:56 pm

≫ Next: JT-32535: Request a quick way to see all users who will be notified by my comment

≪ Previous: JT-40096: Send "mention" notifications if comment/description is changed and new mentioned user is added

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Reporter	Devin Linnington (dlinnington)
Created	Dec 7, 2015 6:53:36 PM
Updated	Nov 15, 2017 11:56:21 PM
State	Open
Assignee	Pavel Nikolaev (pasha)
Subsystem	Notifications
Component	No component
Type	Feature
Priority	Normal
Browser	Any Browser
OS	Any OS
Fix versions	No Fix versions
Fixed in builds	No Fixed in build
Affected versions	6.5
Verified by	Nobody
Verified in build	Not verified
Reviewed by	No reviewed by

Bugzilla has a nice feature that will show a list of people who will be notified when you update the issue. Now in bugzilla it does this in the 'your changes have been submitted' page, which I don't want for youtrack (seamless is the way to go!), but it would be nice to have a generated list, perhaps under the watchers drop-down in the bottom right.

It's probably a bit difficult to do, but it would be handy for cases where there aren't any watchers on an issue but there are a number of people who will be notified based on a saved search.

JT-32535: Request a quick way to see all users who will be notified by my comment

November 15, 2017, 12:56 pm

≫ Next: JT-6345: Include new attachments into notification messages

≪ Previous: JT-33046: Display who will be notified when the issue is updated

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Reporter	Scott Teresi (steresi)
Created	Oct 30, 2015 11:01:49 PM
Updated	Nov 15, 2017 11:56:21 PM
State	Open
Assignee	Pavel Nikolaev (pasha)
Subsystem	Notifications
Component	No component
Type	Usability Problem
Priority	Normal
Browser	Any Browser
OS	Any OS
Fix versions	No Fix versions
Fixed in builds	No Fixed in build
Affected versions	No Affected versions
Verified by	Nobody
Verified in build	Not verified
Reviewed by	No reviewed by

Problem: When commenting on a YouTrack issue, I'm not able to quickly tell if the previous commenter will receive a notification about my reply.

I would like to request to see everyone who will be notified, at a quick glance, like the "to" line in an e-mail message.

(Right now I have to check three places: the Creator at the top of the screen, the Assignee at the right of the screen, and manually mouse over and turn down the Watchers triangle.)

I know I can use @mention, but it seems it shouldn't always be necessary to list people who would already be notified.

My request would be to add a list above or underneath the issue comment box showing every person who will receive a notification (however they chose to be notified), like an e-mail "to" line. Then I can know in a split second whether I need to use @mention or not.

Or at least let me turn down the Watchers triangle once and have it remember that state on every page (until I turn it back up again). Then I still need to check three places on the page but at least don't need to use the mouse.

Thanks for an otherwise extremely versatile product!

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JT-6345: Include new attachments into notification messages

November 15, 2017, 1:48 pm

≫ Next: JT-23972: Include attaches in notification

≪ Previous: JT-32535: Request a quick way to see all users who will be notified by my comment

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Reporter	Kirill Safonov (kirill.safonov)
Created	Jun 27, 2010 10:41:55 AM
Updated	Nov 16, 2017 12:48:34 AM
State	Open
Assignee	Pavel Nikitin (pavel.nikitin)
Subsystem	Notifications
Component	No component
Type	Feature
Priority	Normal
Browser	Any Browser
OS	Any OS
Fix versions	No Fix versions
Fixed in builds	No Fixed in build
Affected versions	No Affected versions
Verified by	Nobody
Verified in build	Not verified
Reviewed by	No reviewed by

When an attachment appears, I'd like to get it as a part of notification I get.

The whole idea is not to get online to open YouTrack web interface, but rather track all the issue lifecycle by notifications.

Since sending attachments may require quite a bit of traffic, it may be an option turned off by default.

JT-23972: Include attaches in notification

November 15, 2017, 1:48 pm

≫ Next: JT-41740: Mac Email Client Screenshots Do Not Render

≪ Previous: JT-6345: Include new attachments into notification messages

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Reporter	Mariya Davydova (mary)
Created	Mar 6, 2014 6:46:53 PM
Updated	Nov 16, 2017 12:48:34 AM
State	Open
Assignee	Mariya Davydova (mary)
Subsystem	Notifications
Component	No component
Type	Feature
Priority	Normal
Browser	Any Browser
OS	Any OS
Fix versions	Backlog
Fixed in builds	No Fixed in build
Affected versions	No Affected versions
Verified by	Nobody
Verified in build	Not verified
Reviewed by	No reviewed by

We should include attaches in notifications not only as links but also as normal attaches (up to some size limit).

JT-41740: Mac Email Client Screenshots Do Not Render

November 15, 2017, 1:48 pm

≫ Next: JT-38862: Inline images not shown in the email

≪ Previous: JT-23972: Include attaches in notification

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Reporter	Paul Azzopardi (paul.azzopardi)
Created	May 29, 2017 11:14:15 AM
Updated	Nov 16, 2017 12:48:34 AM
State	Open
Assignee	Pavel Nikolaev (pasha)
Subsystem	Notifications
Component	No component
Type	Bug
Priority	Normal
Browser	Any Browser
OS	Mac OS X
Fix versions	No Fix versions
Fixed in builds	No Fixed in build
Affected versions	No Affected versions
Verified by	Nobody
Verified in build	Not verified
Reviewed by	No reviewed by

What steps will reproduce the problem?
1. Receive any email update on the native Mac Email client

What is the expected result?
Screenshots should be rendered. E.g. from Office online.

What happens instead?
Mac Client E.g.

JT-38862: Inline images not shown in the email

November 15, 2017, 1:48 pm

≫ Next: JT-35541: HiDPI images should be compressed in e-mail notifications

≪ Previous: JT-41740: Mac Email Client Screenshots Do Not Render

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Reporter	Anton Konovalov (extempl)
Created	Nov 24, 2016 9:25:29 AM
Updated	Nov 16, 2017 12:48:34 AM
State	Open
Assignee	Pavel Nikolaev (pasha)
Subsystem	Notifications
Component	No component
Type	Bug
Priority	Normal
Browser	Any Browser
OS	Any OS
Fix versions	No Fix versions
Fixed in builds	No Fixed in build
Affected versions	No Affected versions
Verified by	Nobody
Verified in build	Not verified
Reviewed by	No reviewed by

Source of the email contains

<img src=3D"https://youtrack.jetbrains.com/_persistent/=Image%202016-11-23%20at%2019.30.17.png?file=3D74-363372&c=3Dtrue&updated=3D=1479922351659"/>

As you can see, the image is not publicly available (it is not even available for me as logged in user). As a result, google's (in my case) url returns 404 for image.

JT-35541: HiDPI images should be compressed in e-mail notifications

November 15, 2017, 1:48 pm

≫ Next: JT-33717: No images are shown in email notifications

≪ Previous: JT-38862: Inline images not shown in the email

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Reporter	Maxim Medvedev (maxmedvedev)
Created	May 19, 2016 10:29:01 AM
Updated	Nov 16, 2017 12:48:34 AM
State	Open
Assignee	Pavel Nikolaev (pasha)
Subsystem	Notifications
Component	No component
Type	Bug
Priority	Normal
Browser	Any Browser
OS	Any OS
Fix versions	No Fix versions
Fixed in builds	No Fixed in build
Affected versions	No Affected versions
Verified by	Nobody
Verified in build	Not verified
Reviewed by	No reviewed by

I often put screenshots into issue descriptions. So, the images are included into e-mail notifications. And currently they are twice as big as they should be.

JT-33717: No images are shown in email notifications

November 15, 2017, 1:48 pm

≫ Next: JT-29162: Attachments from comments are hidden in notifications

≪ Previous: JT-35541: HiDPI images should be compressed in e-mail notifications

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Reporter	Eugene Petrenko (eugene.petrenko)
Created	Jan 29, 2016 6:42:33 PM
Updated	Nov 16, 2017 12:48:34 AM
State	Open
Assignee	Pavel Nikolaev (pasha)
Subsystem	Notifications
Component	No component
Type	Bug
Priority	Normal
Browser	Any Browser
OS	Any OS
Fix versions	No Fix versions
Fixed in builds	No Fixed in build
Affected versions	No Affected versions
Verified by	Nobody
Verified in build	Not verified
Reviewed by	No reviewed by

We have a non visible to public project where some images were attached and included via !<file>! syntax.
Email notifications contains invisible attachements

JT-29162: Attachments from comments are hidden in notifications

November 15, 2017, 1:48 pm

≫ Next: JT-25192: In notifications protect links to attachments with access code, as in notifications sent from workflow

≪ Previous: JT-33717: No images are shown in email notifications

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Reporter	Andrey Tigay (andrey.tigay)
Created	Mar 24, 2015 7:52:25 PM
Updated	Nov 16, 2017 12:48:34 AM
State	Open
Assignee	Ekaterina Zaikina (Ekaterina_Zaikina)
Subsystem	Notifications
Component	No component
Type	Bug
Priority	Major
Browser	Any Browser
OS	Any OS
Fix versions	No Fix versions
Fixed in builds	No Fixed in build
Affected versions	No Affected versions
Verified by	Nobody
Verified in build	Not verified
Reviewed by	No reviewed by

Please, see attached screenshot (visible for JB team only).

---

JT-25192: In notifications protect links to attachments with access code, as in notifications sent from workflow

November 15, 2017, 1:48 pm

≫ Next: JT-44140: Reordering cards manually on an agile board isn't correctly persisted

≪ Previous: JT-29162: Attachments from comments are hidden in notifications

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Reporter	Vadim Gurov (vgurov)
Created	Jun 16, 2014 12:44:36 PM
Updated	Nov 16, 2017 12:48:34 AM
State	Open
Assignee	Mariya Davydova (mary)
Subsystem	Notifications
Component	No component
Type	Feature
Priority	Normal
Browser	Any Browser
OS	Any OS
Fix versions	Backlog
Fixed in builds	No Fixed in build
Affected versions	No Affected versions
Verified by	Nobody
Verified in build	Not verified
Reviewed by	No reviewed by

Expire links in a week and redirect to usual access rights checking.

JT-44140: Reordering cards manually on an agile board isn't correctly persisted

November 15, 2017, 2:14 pm

≫ Next: JT-44402: User/Group Tags

≪ Previous: JT-25192: In notifications protect links to attachments with access code, as in notifications sent from workflow

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Reporter	Carl-Johan Berg (cjberg.1)
Created	Oct 30, 2017 9:48:45 PM
Updated	Nov 16, 2017 1:14:49 AM
State	Open
Assignee	Anna Zhdan (Anna.Zhdan)
Subsystem	Agile Board
Component	No component
Type	Bug
Priority	Normal
Browser	Any Browser
OS	Any OS
Fix versions	No Fix versions
Fixed in builds	No Fixed in build
Affected versions	2017.3.37116, 2017.3.36743
Verified by	Nobody
Verified in build	Not verified
Reviewed by	No reviewed by

Summary

We have an existing, frequently used board for story planning. Issues are added manually, from a backlog based on two projects.

Sorting cards manually in a column worked as expected up until I installed version 2017.3.36743 (that's when I received the first report about this problem).

After installing 2017.3.36743, sorting by dragging and dropping cards in a column looks successful, but only until the board is reloaded. When the page has been reloaded, the card order is different.

Screencast

I recorded a short screencast demonstrating this, with the following steps:

1. I start by reloading the agile board.
   
2. I reorder one of the cards.
   
3. I then reload the board page again to show that the saved card order is different.

At first the card order is:

1. WB-136
   
2. WB-68
   
3. WB-86
   
4. WPF-168

After dragging WB-86 to the top, the card order on the screen is:

1. WB-86
   
2. WB-136
   
3. WB-68
   
4. WPF-168

This above is the card order that should have been saved. Yet after reloading the page, the card order is:

1. WB-86
   
2. WB-68
   
3. WPF-168
   
4. WB-136

This was recorded using a test instance of YouTrack, and I was the only active user. The test instance is running version 2017.3.37116, but version 2017.3.36743 is also affected.

I used Firefox 56.0.2 when I recorded, but the latest stable Chrome version exhibits the same behavior.

JT-44402: User/Group Tags

November 15, 2017, 2:40 pm

≫ Next: JT-44401: Group (Team) Leaders

≪ Previous: JT-44140: Reordering cards manually on an agile board isn't correctly persisted

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Reporter	Charles Martin (Fenikkusu)
Created	Nov 16, 2017 1:40:12 AM
Updated	Nov 16, 2017 1:40:12 AM
State	Submitted
Assignee	Unassigned
Subsystem	No Subsystem
Component	No component
Type	Feature
Priority	Normal
Browser	Any Browser
OS	Any OS
Fix versions	No Fix versions
Fixed in builds	No Fixed in build
Affected versions	No Affected versions
Verified by	Nobody
Verified in build	Not verified
Reviewed by	No reviewed by

My developers are divided into teams and I'm creating workflows around these teams. The problem with this is that I have to create a new user group dedicated to each team. Additionally, I have to create new groups based off the levels of the developers. For example, we do not want our Junior developers submitting code that doesn't first get reviewed by a senior developer prior to being merged in. Currently I have 8 different groups in the system that are all 'Developers - ???' Where ??? is the team name, the level, or similar. This is really overkill for what I need. I'd much rather be able to tag an individual user or group as being 'Team ABC', 'Team DEF', 'Senior', 'Junior', etc. Such a tag would greatly reduce the logic I have to put into my workflows or searches.

Currently I'm doing something to the effect of

var teamLeads = {
'Developers - ABC' => entities.User.findByLogin('Team.Lead');
}

for(var i = 0; i < teamLeads.length; i++) {
if (ctx.issue.Assignee.isInGroup(teamLeads[i])) {
ctx.issue.Assignee = teamLeads[i];
}
}


If such a change was put in place, I could change this to be more like:


var teamLeads = entities.UserGroups.findByTag('Team');
foreach(teamLeads as teamLead) {
if (ctx.issue.Assignee.isInGroup(teamLead)) {
ctx.issue.Assignee = teamLead.findUserByTag('Lead');
}
}


Note: This change somewhat eliminates the need for my other request in JT-44401.

JT-44401: Group (Team) Leaders

November 15, 2017, 2:40 pm

≫ Next: JT-44403: Parameter specified as non-null is null: method jetbrains.youtrack.search.keyword.predefined.PredefinedField.isVisible, parameter user

≪ Previous: JT-44402: User/Group Tags

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Reporter	Charles Martin (Fenikkusu)
Created	Nov 16, 2017 12:49:15 AM
Updated	Nov 16, 2017 1:40:12 AM
State	Submitted
Assignee	Unassigned
Subsystem	No Subsystem
Component	No component
Type	Feature
Priority	Normal
Browser	Any Browser
OS	Any OS
Fix versions	No Fix versions
Fixed in builds	No Fixed in build
Affected versions	No Affected versions
Verified by	Nobody
Verified in build	Not verified
Reviewed by	No reviewed by

My developers are divided into teams, with each team having a senior developer in charge of managing said team. I'm creating workflows around these teams and team leaders. One such workflow is auto-assigning an issue to the team lead when the issue enters a specific state. Currently I have to define these team leads manually in the workflow. It'd be nice if I could assign a group a lead and then have a group.teamLead User object that I can use for the team.

Currently I'm doing something to the effect of

var teamLeads = {
'teamName' => entities.User.findByLogin('Team.Lead');
}

for(var i = 0; i < teamLeads.length; i++) {
if (ctx.issue.Assignee.isInGroup(teamLeads[i])) {
ctx.issue.Assignee = teamLeads[i];
}
}


If such a change was put in place, I could change entities.User.findByLogin('Team.Lead') to entities.UserGroup.findByName('Team Name').teamLead.

JT-44403: Parameter specified as non-null is null: method jetbrains.youtrack.search.keyword.predefined.PredefinedField.isVisible, parameter user

November 15, 2017, 4:02 pm

≫ Next: JT-44036: Sorting by relevance moves the expected result to the end of the list

≪ Previous: JT-44401: Group (Team) Leaders

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Reporter	Exception Robot (app_exception)
Created	Nov 16, 2017 3:02:58 AM
Updated	Nov 16, 2017 3:02:58 AM
State	Submitted
Assignee	Unassigned
Subsystem	No Subsystem
Component	No component
Type	Exception
Priority	Major
Browser	Any Browser
OS	Any OS
Fix versions	No Fix versions
Fixed in builds	No Fixed in build
Affected versions	2017.4
Verified by	Nobody
Verified in build	Not verified
Reviewed by	No reviewed by

Original content visible to jetbrains team only for security reasons