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JT-50393: no_reply@jetbrains.com is not verifiable by current Google corporate GMail.

0
0
Reporter Dale Lear (dalelear) Dale Lear (dalelear)
Created Nov 20, 2018 10:25:45 PM
Updated Nov 28, 2018 1:14:55 PM
State Wait for Reply
Assignee Anastasia Bartasheva (ana.bartasheva)
Subsystem No Subsystem
Type Support Request
Priority Normal
Browser Any Browser
OS Any OS
Fix versions Unscheduled
Affected versions Unknown

We use corporate GMail services. GMail's Chrome Client reports that no_reply@jetbrains.com is not verifiable and that means the email client shows messages like the one in the image below. Is it possible to make no_reply@jetbrains.com a verifiable email address?


JT-50555: Can't see comments, history and VCS history

0
0
Reporter Viktor Babanov (Viktor_Babanov) Viktor Babanov (Viktor_Babanov)
Created Nov 28, 2018 1:38:11 PM
Updated Nov 28, 2018 1:39:13 PM
State Open
Assignee Alexander Anisimov (xi-eye)
Subsystem Single Issue View
Type Bug
Priority Normal
Browser Any Browser
OS Any OS
Fix versions Unscheduled
Affected versions Unknown

What steps will reproduce the problem?

  1. Open an issue
  2. Try to toggle comments/history/VCS history

What is the expected result?
The relevant information is toggled.

What happens instead?
An error popup with text "The server is overloaded or down to maintenance. Please try again later."

Please provide any additional information below.
Attach a code sample as text, a screenshot or screencast if possible

Our admin says the server with youtrack is not loaded at all.
Our version is

YouTrack 2018.3 Build 46581 Thu, Oct 18, 2018, 3:48:04 PM UTC

JT-50556: Wrong relative data is shown

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0
Reporter Alexander Anisimov (xi-eye) Alexander Anisimov (xi-eye)
Created Nov 28, 2018 1:40:37 PM
Updated Nov 28, 2018 1:41:53 PM
State Open
Assignee Unassigned
Subsystem No Subsystem
Type Task
Priority Normal
Fix versions Unscheduled

JT-50557: Unable to create ticket from mailbox integration also provide the URL in updated youtrack to check MailboxSeenMessages

0
0
Reporter Neebal IT (it) Neebal IT (it)
Created Nov 28, 2018 2:05:39 PM
Updated Nov 28, 2018 2:05:39 PM
State Submitted
Assignee Unassigned
Subsystem No Subsystem
Type Bug
Priority Normal
Browser Any Browser
OS Any OS
Fix versions Unscheduled
Affected versions Unknown

What steps will reproduce the problem?
1.Send mail to given mail id
2.check ticket generate or not

What is the expected result?
Ticket generate when mailbox process.

What happens instead?
Ticket not able to generate.

Also we not able to check any mailbox log as we have updated youtrack to 2018.3
http://agile.neebal.com/MailboxSeenMessages
Above URL not working.

Even test connection for mailbox is not responding, it keeps loading.
Also, For providing log provide us the interface so that we could able to upload file upto 4 GB.

JT-50432: Agile board and create new card on it

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0
Reporter Anton shwieps (krendeli) Anton shwieps (krendeli)
Created Nov 22, 2018 1:35:14 PM
Updated Nov 28, 2018 2:13:22 PM
State Wait for Reply
Assignee Liubov Dievskaia (Liubov.Dievskaia)
Subsystem No Subsystem
Type Support Request
Priority Normal
Browser Any Browser
OS Any OS
Fix versions Unscheduled
Affected versions Unknown

What steps will reproduce the problem?
1.open backlog section on agile board
2. Tap Create issue
3. Fill the title
4.set up estimation time
5.assign yourself to card
6.Create issue

What is the expected result?
estimation time should be the same
assign person should be You

What happens instead?
estimation time that was indicate in card for example it was 40m after saving displayed as 8d or something else
assigne person is empty most of cases
Please provide any additional information below.
Attach a code sample as text, a screenshot or screencast if possible

JT-50558: Create reports for current user via workflow

0
0
Reporter Liubov Dievskaia (Liubov.Dievskaia) Liubov Dievskaia (Liubov.Dievskaia)
Created Nov 28, 2018 2:41:02 PM
Updated Nov 28, 2018 2:41:02 PM
State Open
Assignee Alexander Volfman (Alexander.Volfman)
Subsystem Workflow
Type Feature
Priority Normal
Fix versions Unscheduled

I want to be able to create reports for the current user using reports REST API from workflow

JT-47060: Zendesk integration fails to process request

0
0
Reporter Evgeny Naumenko (jk) Evgeny Naumenko (jk)
Created May 4, 2018 11:00:05 AM
Updated Nov 28, 2018 2:47:45 PM
Resolved May 14, 2018 3:25:40 PM
State Verified
Assignee Alexey Volkov (Alexey.Volkov)
Subsystem Zendesk Integration
Type Task
Priority Normal
Fix versions Unscheduled

Instance avatier:

27/04/18 23:24:09,256 INFO  [9dd63741a18d8f41726b2c14e6300609@qtp1599898-6964] [TicketsSubResource            ] [internal@192.161.144.145] ticket sharing info already found by 'b58df5d42d04802cc542c6707350b086badc6e3c'
...

27/04/18 23:24:09,256 INFO [9dd63741a18d8f41726b2c14e6300609@qtp1599898-6964] [TicketsSubResource ] [internal@192.161.144.145] ticket sharing info already found by 'b58df5d42d04802cc542c6707350b086badc6e3c' 27/04/18 23:24:09,258 WARN [9dd63741a18d8f41726b2c14e6300609@qtp1599898-6964] [BaseExceptionMapper ] [internal@192.161.144.145] REST exception for URL: /youtrack/rest/networkedhelpdesk/tickets/b58df5d42d04802cc542c6707350b086badc6e3c jetbrains.youtrack.zendesk.rest.integration.resources.UnprocessableEntityException: null at jetbrains.youtrack.zendesk.rest.integration.resources.TicketsSubResource.newTicket(TicketsSubResource.kt:53) ~[youtrack-zendesk-integration-2018.1.jar:?] at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) ~[?:1.8.0_102] at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62) ~[?:1.8.0_102] at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) ~[?:1.8.0_102] at java.lang.reflect.Method.invoke(Method.java:498) ~[?:1.8.0_102] at org.glassfish.jersey.server.model.internal.ResourceMethodInvocationHandlerFactory$1.invoke(ResourceMethodInvocationHandlerFactory.java:81) ~[jersey-server-2.22.2.jar:?] at org.glassfish.jersey.server.model.internal.AbstractJavaResourceMethodDispatcher$1.run(AbstractJavaResourceMethodDispatcher.java:144) ~[jersey-server-2.22.2.jar:?] at org.glassfish.jersey.server.model.internal.AbstractJavaResourceMethodDispatcher.invoke(AbstractJavaResourceMethodDispatcher.java:161) ~[jersey-server-2.22.2.jar:?] at org.glassfish.jersey.server.model.internal.JavaResourceMethodDispatcherProvider$ResponseOutInvoker.doDispatch(JavaResourceMethodDispatcherProvider.java:160) ~[jersey-server-2.22.2.jar:?] at org.glassfish.jersey.server.model.internal.AbstractJavaResourceMethodDispatcher.dispatch(AbstractJavaResourceMethodDispatcher.java:99) ~[jersey-server-2.22.2.jar:?] at org.glassfish.jersey.server.model.ResourceMethodInvoker.invoke(ResourceMethodInvoker.java:389) ~[jersey-server-2.22.2.jar:?] at org.glassfish.jersey.server.model.ResourceMethodInvoker.apply(ResourceMethodInvoker.java:347) ~[jersey-server-2.22.2.jar:?] at org.glassfish.jersey.server.model.ResourceMethodInvoker.apply(ResourceMethodInvoker.java:102) ~[jersey-server-2.22.2.jar:?] at org.glassfish.jersey.server.ServerRuntime$2.run(ServerRuntime.java:326) [jersey-server-2.22.2.jar:?] at org.glassfish.jersey.internal.Errors$1.call(Errors.java:271) [jersey-common-2.22.2.jar:?] at org.glassfish.jersey.internal.Errors$1.call(Errors.java:267) [jersey-common-2.22.2.jar:?] at org.glassfish.jersey.internal.Errors.process(Errors.java:315) [jersey-common-2.22.2.jar:?] at org.glassfish.jersey.internal.Errors.process(Errors.java:297) [jersey-common-2.22.2.jar:?] at org.glassfish.jersey.internal.Errors.process(Errors.java:267) [jersey-common-2.22.2.jar:?] at org.glassfish.jersey.process.internal.RequestScope.runInScope(RequestScope.java:317) [jersey-common-2.22.2.jar:?] at org.glassfish.jersey.server.ServerRuntime.process(ServerRuntime.java:305) [jersey-server-2.22.2.jar:?] at org.glassfish.jersey.server.ApplicationHandler.handle(ApplicationHandler.java:1154) [jersey-server-2.22.2.jar:?] at org.glassfish.jersey.servlet.WebComponent.serviceImpl(WebComponent.java:473) [jersey-container-servlet-core-2.22.2.jar:?] at org.glassfish.jersey.servlet.WebComponent.service(WebComponent.java:427) [jersey-container-servlet-core-2.22.2.jar:?] at jetbrains.mps.webr.rpc.rest.provider.misc.DefaultRestRequestHandler.handle(DefaultRestRequestHandler.java:207) [jetbrains.mps.webr.rpc.rest.provider-3402.jar:?] at jetbrains.mps.webr.runtime.requestProcessor.RestRequestProcessor.processRequest(RestRequestProcessor.java:47) [jetbrains.mps.webr.runtime-3402.jar:?] at jetbrains.mps.webr.runtime.servlet.MainServlet.processRequest(MainServlet.java:235) [jetbrains.mps.webr.runtime-3402.jar:?] at jetbrains.mps.webr.runtime.servlet.MainServlet.doGet(MainServlet.java:151) [jetbrains.mps.webr.runtime-3402.jar:?] at jetbrains.mps.webr.runtime.servlet.MainServlet.doPost(MainServlet.java:199) [jetbrains.mps.webr.runtime-3402.jar:?] at javax.servlet.http.HttpServlet.service(HttpServlet.java:707) [javax.servlet-api-3.1.0.jar:3.1.0] at javax.servlet.http.HttpServlet.service(HttpServlet.java:790) [javax.servlet-api-3.1.0.jar:3.1.0] at org.eclipse.jetty.servlet.ServletHolder.handle(ServletHolder.java:848) [jetty-servlet-9.3.20.v20170531.jar:9.3.20.v20170531] at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1772) [jetty-servlet-9.3.20.v20170531.jar:9.3.20.v20170531] at jetbrains.youtrack.webapp.filters.RootGoFilter.doFilter(RootGoFilter.kt:58) [youtrack-webapp-2018.1.jar:?] at jetbrains.youtrack.webapp.filters.FilterAdapter.doFilter(FilterAdapter.kt:25) [youtrack-webapp-2018.1.jar:?] at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1759) [jetty-servlet-9.3.20.v20170531.jar:9.3.20.v20170531] at jetbrains.youtrack.webapp.filters.SetThreadLocalPrincipalFilter.doFilter(ThreadLocalPrincipalFilters.kt:19) [youtrack-webapp-2018.1.jar:?] at jetbrains.youtrack.webapp.filters.FilterAdapter.doFilter(FilterAdapter.kt:25) [youtrack-webapp-2018.1.jar:?] at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1759) [jetty-servlet-9.3.20.v20170531.jar:9.3.20.v20170531] at jetbrains.youtrack.webapp.filters.WebrSessionAuthenticationFilter.doFilter(WebrSessionAuthenticationFilter.kt:36) [youtrack-webapp-2018.1.jar:?] at jetbrains.youtrack.webapp.filters.FilterAdapter.doFilter(FilterAdapter.kt:25) [youtrack-webapp-2018.1.jar:?] at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1759) [jetty-servlet-9.3.20.v20170531.jar:9.3.20.v20170531] at jetbrains.mps.webr.runtime.filter.QueryParameterFilter.doFilter(QueryParameterFilter.java:25) [jetbrains.mps.webr.runtime-3402.jar:?] at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1759) [jetty-servlet-9.3.20.v20170531.jar:9.3.20.v20170531] at org.eclipse.jetty.continuation.ContinuationFilter.doFilter(ContinuationFilter.java:127) [jetty-continuation-9.3.20.v20170531.jar:9.3.20.v20170531] at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1759) [jetty-servlet-9.3.20.v20170531.jar:9.3.20.v20170531] at jetbrains.youtrack.webapp.filters.SecurityResponseHeadersFilter.doFilter(SecurityResponseHeadersFilter.kt:18) [youtrack-webapp-2018.1.jar:?] at jetbrains.youtrack.webapp.filters.FilterAdapter.doFilter(FilterAdapter.kt:25) [youtrack-webapp-2018.1.jar:?] at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1759) [jetty-servlet-9.3.20.v20170531.jar:9.3.20.v20170531] at org.eclipse.jetty.servlet.ServletHandler.doHandle(ServletHandler.java:582) [jetty-servlet-9.3.20.v20170531.jar:9.3.20.v20170531] at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:143) [jetty-server-9.3.20.v20170531.jar:9.3.20.v20170531] at org.eclipse.jetty.security.SecurityHandler.handle(SecurityHandler.java:548) [jetty-security-9.3.20.v20170531.jar:9.3.20.v20170531] at org.eclipse.jetty.server.session.SessionHandler.doHandle(SessionHandler.java:226) [jetty-server-9.3.20.v20170531.jar:9.3.20.v20170531] at org.eclipse.jetty.server.handler.ContextHandler.doHandle(ContextHandler.java:1180) [jetty-server-9.3.20.v20170531.jar:9.3.20.v20170531] at jetbrains.hosted.server.WebApp$1.doHandle(WebApp.java:53) [server.jar:?] at org.eclipse.jetty.servlet.ServletHandler.doScope(ServletHandler.java:512) [jetty-servlet-9.3.20.v20170531.jar:9.3.20.v20170531] at org.eclipse.jetty.server.session.SessionHandler.doScope(SessionHandler.java:185) [jetty-server-9.3.20.v20170531.jar:9.3.20.v20170531] at org.eclipse.jetty.server.handler.ContextHandler.doScope(ContextHandler.java:1112) [jetty-server-9.3.20.v20170531.jar:9.3.20.v20170531] at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:141) [jetty-server-9.3.20.v20170531.jar:9.3.20.v20170531] at org.eclipse.jetty.server.handler.ContextHandlerCollection.handle(ContextHandlerCollection.java:213) [jetty-server-9.3.20.v20170531.jar:9.3.20.v20170531] at jetbrains.hosted.server.LoggingContextHandlerCollection.handle(LoggingContextHandlerCollection.java:18) [server.jar:?] at org.eclipse.jetty.server.handler.gzip.GzipHandler.handle(GzipHandler.java:493) [jetty-server-9.3.20.v20170531.jar:9.3.20.v20170531] at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:134) [jetty-server-9.3.20.v20170531.jar:9.3.20.v20170531] at org.eclipse.jetty.server.Server.handle(Server.java:534) [jetty-server-9.3.20.v20170531.jar:9.3.20.v20170531] at org.eclipse.jetty.server.HttpChannel.handle(HttpChannel.java:320) [jetty-server-9.3.20.v20170531.jar:9.3.20.v20170531] at org.eclipse.jetty.server.HttpConnection.onFillable(HttpConnection.java:251) [jetty-server-9.3.20.v20170531.jar:9.3.20.v20170531] at org.eclipse.jetty.io.AbstractConnection$ReadCallback.succeeded(AbstractConnection.java:283) [jetty-io-9.3.20.v20170531.jar:9.3.20.v20170531] at org.eclipse.jetty.io.FillInterest.fillable(FillInterest.java:108) [jetty-io-9.3.20.v20170531.jar:9.3.20.v20170531] at org.eclipse.jetty.io.SelectChannelEndPoint$2.run(SelectChannelEndPoint.java:93) [jetty-io-9.3.20.v20170531.jar:9.3.20.v20170531] at org.eclipse.jetty.util.thread.strategy.ExecuteProduceConsume.executeProduceConsume(ExecuteProduceConsume.java:303) [jetty-util-9.3.20.v20170531.jar:9.3.20.v20170531] at org.eclipse.jetty.util.thread.strategy.ExecuteProduceConsume.produceConsume(ExecuteProduceConsume.java:148) [jetty-util-9.3.20.v20170531.jar:9.3.20.v20170531] at org.eclipse.jetty.util.thread.strategy.ExecuteProduceConsume.run(ExecuteProduceConsume.java:136) [jetty-util-9.3.20.v20170531.jar:9.3.20.v20170531] at org.eclipse.jetty.util.thread.QueuedThreadPool.runJob(QueuedThreadPool.java:671) [jetty-util-9.3.20.v20170531.jar:9.3.20.v20170531] at org.eclipse.jetty.util.thread.QueuedThreadPool$2.run(QueuedThreadPool.java:589) [jetty-util-9.3.20.v20170531.jar:9.3.20.v20170531]

JT-49987: Permissions on single issue view page

0
0
Reporter Alexander Buturlinov (alexander.buturlinov) Alexander Buturlinov (alexander.buturlinov)
Created Oct 29, 2018 2:41:46 PM
Updated Nov 28, 2018 2:51:37 PM
Resolved Nov 28, 2018 2:48:20 PM
State Without verification
Assignee Alexander Buturlinov (alexander.buturlinov)
Subsystem No Subsystem
Type Task
Priority Normal
Fix versions Unscheduled

JT-50559: Unable to clear date fields without using the keyboard

0
0
Reporter Torsten Homberger (homberger) Torsten Homberger (homberger)
Created Nov 28, 2018 3:07:10 PM
Updated Nov 28, 2018 3:12:16 PM
State Open
Assignee Anna Zhdan (Anna.Zhdan)
Subsystem Custom Fields
Type Usability Problem
Priority Normal
Browser Any Browser
OS Any OS
Fix versions Unscheduled
Affected versions 2018.3.47247

What steps will reproduce the problem?

  1. Set a value of a date field
  2. Try to clear date from date field without using the keyboard, only mouse
  3. Fail

What is the expected result?
You should be able to clear/reset a date field with a mouse click (click x next to the date).

What happens instead?
You have to clear the input field by deleting the complete date in the input field. This is annoying and multiple users asked how to delete a date from a date field.
This was possible in earlier Youtrack versions.

JT-28457: Add Chinese language

0
0
Reporter 李盼 (nathenpan) 李盼 (nathenpan)
Created Jan 24, 2015 9:35:41 PM
Updated Nov 28, 2018 3:20:13 PM
Resolved Nov 28, 2018 3:20:13 PM
State Won't fix
Assignee Natasha Katson (Natasha.Katson)
Subsystem Core Functionality
Type Feature
Priority Normal
Fix versions Backlog
What steps will reproduce the problem?
1.no chinese language


What is the expected result?
add chinese language

JT-49873: Zendesk integration: gracefull attachment handling

0
0
Reporter Alexey Volkov (Alexey.Volkov) Alexey Volkov (Alexey.Volkov)
Created Oct 22, 2018 9:49:00 PM
Updated Nov 28, 2018 3:23:38 PM
Resolved Oct 25, 2018 1:10:46 PM
State Verified
Assignee Leonid Stryuk (Leonid.Stryuk)
Subsystem Zendesk Integration
Type Task
Priority Normal
Fix versions 2018.3.47010

Download attachments in a separate job

JT-49801: Implement notifications for Zendesk integration

0
0
Reporter Alexey Volkov (Alexey.Volkov) Alexey Volkov (Alexey.Volkov)
Created Oct 17, 2018 1:26:33 PM
Updated Nov 28, 2018 3:26:11 PM
Resolved Oct 17, 2018 1:27:21 PM
State Verified
Assignee Alexey Volkov (Alexey.Volkov)
Subsystem Zendesk Integration
Type Feature
Priority Normal
Fix versions 2018.3.47010

Notifications:

JT-50560: Zendesk integration. Can't download attachment from ticket

0
0
Reporter Mikhail Kapusta (Mikhail.Kapusta) Mikhail Kapusta (Mikhail.Kapusta)
Created Nov 28, 2018 3:25:28 PM
Updated Nov 28, 2018 3:29:49 PM
State Open
Assignee Alexey Volkov (Alexey.Volkov)
Subsystem Zendesk Integration
Type Bug
Priority Normal
Browser Any Browser
OS Any OS
Fix versions 2018.3.next
Affected versions Unknown

Build 47247

  1. Create ZD integration
  2. Create ticket in zendesk add attachment
    AR: issue will be create in YT but without attch
28/11/18 15:16:51,938 WARN  [@ionJobProcessor] [TicketsSubResource            ] [Mikhail_Kapusta] Can't process attachment photo5458760269527362025.jpg
...

28/11/18 15:16:51,938 WARN [@ionJobProcessor] [TicketsSubResource ] [Mikhail_Kapusta] Can't process attachment photo5458760269527362025.jpg java.io.IOException: Server returned HTTP response code: 403 for URL: https://p18.zdusercontent.com/attachment/919450/08KOaUQkg0JVntxwHSIShfXR2?token=eyJhbGciOiJkaXIiLCJlbmMiOiJBMTI4Q0JDLUhTMjU2In0..vMPAHPuFgVJ5rn4L64Dokg.cRXGJKYMm38V8BQUAYVap0xZn62SRhXEMrB8kQ6yY5WJOhIVrCSmA78KfDlEG8KivvMA0pKps4tcsB_5-khERmKPVtbxD6RORC6rGhWMNhuUb05WeDBTC85U1aJ0l5O3I8FOgLpBicbin_ALBuQqgm1AJdb1JQgceHkPhY9Wa9Qt_l2HmCT0vV47A5ET6R5spcYUbquTu45AABEA3He9BP4dUp3NaNUIPfbD4qWT3geZrZTKs6KgfcpJMK3fqKI5ewSVaiMHf9xd8mneb7IYbA.Bz5Z_x9yoDQKGGoR-2SGRg at sun.reflect.GeneratedConstructorAccessor414.newInstance(Unknown Source) ~[?:?] at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:45) ~[?:1.8.0_171] at java.lang.reflect.Constructor.newInstance(Constructor.java:423) ~[?:1.8.0_171] at sun.net.www.protocol.http.HttpURLConnection$10.run(HttpURLConnection.java:1944) ~[?:1.8.0_171] at sun.net.www.protocol.http.HttpURLConnection$10.run(HttpURLConnection.java:1939) ~[?:1.8.0_171] at java.security.AccessController.doPrivileged(Native Method) ~[?:1.8.0_171] at sun.net.www.protocol.http.HttpURLConnection.getChainedException(HttpURLConnection.java:1938) ~[?:1.8.0_171] at sun.net.www.protocol.http.HttpURLConnection.getInputStream0(HttpURLConnection.java:1508) ~[?:1.8.0_171] at sun.net.www.protocol.http.HttpURLConnection.getInputStream(HttpURLConnection.java:1492) ~[?:1.8.0_171] at sun.net.www.protocol.https.HttpsURLConnectionImpl.getInputStream(HttpsURLConnectionImpl.java:263) ~[?:1.8.0_171] at jetbrains.youtrack.zendesk.rest.integration.resources.TicketsSubResource.processAttachment(TicketsSubResource.kt:402) [youtrack-zendesk-integration-2018.3.jar:?] at jetbrains.youtrack.zendesk.rest.integration.resources.TicketsSubResource.access$processAttachment(TicketsSubResource.kt:52) [youtrack-zendesk-integration-2018.3.jar:?] at jetbrains.youtrack.zendesk.rest.integration.resources.TicketsSubResource$processAttachments$1$execute$$inlined$let$lambda$4.invoke(LegacySupport.kt:53) [youtrack-zendesk-integration-2018.3.jar:?] at jetbrains.youtrack.zendesk.rest.integration.resources.TicketsSubResource$processAttachments$1$execute$$inlined$let$lambda$4.invoke(LegacySupport.kt) [youtrack-zendesk-integration-2018.3.jar:?] at com.jetbrains.teamsys.dnq.database.TransientEntityStoreExt.transactional(TransientEntityStoreExt.kt:51) [dnq-transient-store-1.2.394.jar:?] at com.jetbrains.teamsys.dnq.database.TransientEntityStoreImpl.transactional(TransientEntityStoreImpl.kt:95) [dnq-transient-store-1.2.394.jar:?] at jetbrains.exodus.database.TransientEntityStore$DefaultImpls.transactional$default(TransientEntityStore.kt:84) [dnq-open-api-1.2.394.jar:?] at jetbrains.youtrack.zendesk.rest.integration.resources.TicketsSubResource$processAttachments$1.execute(TicketsSubResource.kt:433) [youtrack-zendesk-integration-2018.3.jar:?] at jetbrains.exodus.core.execution.Job.run(Job.java:99) [xodus-utils-1.2.3501.jar:1.2.3501] at jetbrains.exodus.core.execution.ThreadJobProcessor.executeJob(ThreadJobProcessor.java:133) [xodus-utils-1.2.3501.jar:1.2.3501] at jetbrains.exodus.core.execution.JobProcessorQueueAdapter.doExecuteJob(JobProcessorQueueAdapter.java:243) [xodus-utils-1.2.3501.jar:1.2.3501] at jetbrains.exodus.core.execution.JobProcessorQueueAdapter.doJobs(JobProcessorQueueAdapter.java:161) [xodus-utils-1.2.3501.jar:1.2.3501] at jetbrains.exodus.core.execution.ThreadJobProcessor.run(ThreadJobProcessor.java:111) [xodus-utils-1.2.3501.jar:1.2.3501] at jetbrains.exodus.core.execution.ThreadJobProcessor$1.run(ThreadJobProcessor.java:43) [xodus-utils-1.2.3501.jar:1.2.3501] at java.lang.Thread.run(Thread.java:748) [?:1.8.0_171] Caused by: java.io.IOException: Server returned HTTP response code: 403 for URL: https://p18.zdusercontent.com/attachment/919450/08KOaUQkg0JVntxwHSIShfXR2?token=eyJhbGciOiJkaXIiLCJlbmMiOiJBMTI4Q0JDLUhTMjU2In0..vMPAHPuFgVJ5rn4L64Dokg.cRXGJKYMm38V8BQUAYVap0xZn62SRhXEMrB8kQ6yY5WJOhIVrCSmA78KfDlEG8KivvMA0pKps4tcsB_5-khERmKPVtbxD6RORC6rGhWMNhuUb05WeDBTC85U1aJ0l5O3I8FOgLpBicbin_ALBuQqgm1AJdb1JQgceHkPhY9Wa9Qt_l2HmCT0vV47A5ET6R5spcYUbquTu45AABEA3He9BP4dUp3NaNUIPfbD4qWT3geZrZTKs6KgfcpJMK3fqKI5ewSVaiMHf9xd8mneb7IYbA.Bz5Z_x9yoDQKGGoR-2SGRg at sun.net.www.protocol.http.HttpURLConnection.getInputStream0(HttpURLConnection.java:1894) ~[?:1.8.0_171] at sun.net.www.protocol.http.HttpURLConnection.getInputStream(HttpURLConnection.java:1492) ~[?:1.8.0_171] at sun.net.www.protocol.http.HttpURLConnection.getHeaderField(HttpURLConnection.java:3000) ~[?:1.8.0_171] at java.net.URLConnection.getContentType(URLConnection.java:512) ~[?:1.8.0_171] at sun.net.www.protocol.https.HttpsURLConnectionImpl.getContentType(HttpsURLConnectionImpl.java:415) ~[?:1.8.0_171] at jetbrains.youtrack.zendesk.rest.integration.resources.TicketsSubResource.processAttachment(TicketsSubResource.kt:393) ~[youtrack-zendesk-integration-2018.3.jar:?] ... 14 more

JT-49621: Stack in JetBrains YouTrack 2018.2 is warming up...

0
0
Reporter Jose Luis (luison) Jose Luis (luison)
Created Oct 9, 2018 12:40:18 PM
Updated Nov 28, 2018 3:32:15 PM
State Wait for Reply
Assignee Anastasia Bartasheva (ana.bartasheva)
Subsystem No Subsystem
Type Support Request
Priority Normal
Browser Any Browser
OS Any OS
Fix versions Unscheduled
Affected versions Unknown
What steps will reproduce the problem?
1. Since we updated to 2018 we have intermittent issues with YT start
2. Service running, web access stack in "JetBrains YouTrack 2018.2 is warming up..."
3. Even if we try to manually stop and restart the service the issue remains, sometimes get sorted after a long wait

What is the expected result?
Normal start

What happens instead?
Stack in "JetBrains YouTrack 2018.2 is warming up..."
![](image.png)

YT is running on a virtual server (KVM) running Windows 7

We see an error related to :
[2018-10-09 10:54:11,470] [YouTrack Error] [2018-10-09 10:54:10,610] ERROR - bundle.proxy.jetty.BundleProxy - Could not stop Jetty

When we manually stop the service we also see on the logs:
[2018-10-09 10:54:16,400] [YouTrack Error] [2018-10-09 10:54:16,392] WARN - om.jetbrains.bundle.BundleMain - Some services failed to stop: Some services could not be stopped: Starting Page Service, Bundle Backend Service
[2018-10-09 10:54:16,400] [YouTrack Error] com.jetbrains.service.util.StatusException: Some services could not be stopped: Starting Page Service, Bundle Backend Service


I attach 2 logs .

JT-49803: Sort Sprint field values

0
0
Reporter Tamás Csomós (cstamas) Tamás Csomós (cstamas)
Created Oct 17, 2018 1:29:38 PM
Updated Nov 28, 2018 3:33:17 PM
State Open
Assignee Liubov Dievskaia (Liubov.Dievskaia)
Subsystem Custom Fields
Type Support Request
Priority Normal
Browser Any Browser
OS Any OS
Fix versions Unscheduled
Affected versions Unknown

Is there possibility to sort Sprint field values by their corresponding dates. I see only sort by name, or sort manually - but it would be great to have this field sorted asc/desc of the date when the sprint was planned


JT-50561: add link to user profile in case of user based grouping

0
0
Reporter Alexey Volkov (Alexey.Volkov) Alexey Volkov (Alexey.Volkov)
Created Nov 28, 2018 3:33:52 PM
Updated Nov 28, 2018 3:34:09 PM
State In Progress
Assignee Alexey Volkov (Alexey.Volkov)
Subsystem Reports
Type Task
Priority Normal
Fix versions Unscheduled

JT-48242: csv2youtrack and future dates of issue creation

0
0
Reporter Max Berger (berger.maks) Max Berger (berger.maks)
Created Jul 13, 2018 4:46:52 PM
Updated Nov 28, 2018 3:39:49 PM
State Open
Assignee Alexander Buturlinov (alexander.buturlinov)
Subsystem Python-based Import
Type Support Request
Priority Normal
Browser Any Browser
OS Any OS
Fix versions Unscheduled
Affected versions 2018.1.41826

What steps will reproduce the problem?

  1. I accidentally made an error in copying an Excel formula to "created date" when I was preparing an input file.
  2. As I successfully uploaded the file into my company's YouTrack, I noticed that the new Issues are created in the future (up to October 27th).
  3. We were wondering what happens if we wanted to update the issue by adding a comment or taking any other action on the new issues and it doesn't cause any problem, fortunately.

What is the expected result?
The terminal should print an error that I can't add issues with a future date during the upload of an input file.

What happens instead?
The upload was added and the issues with future creation/reporting date are displayed for all users.

If you had questions, I am at your disposal. Thanks

Max

JT-50562: Cards layout changes when invoking the command dialog

0
0
Reporter Alexander Volfman (Alexander.Volfman) Alexander Volfman (Alexander.Volfman)
Created Nov 28, 2018 3:47:27 PM
Updated Nov 28, 2018 3:47:27 PM
State Open
Assignee Andrey Skladchikov (Andrey.Skladchikov)
Subsystem Agile Board
Type Bug
Priority Normal
Browser Any Browser
OS Any OS
Fix versions Unscheduled
Affected versions Unknown

JT-50516: Implement estimation control (green line)

0
0
Reporter Anna Zhdan (Anna.Zhdan) Anna Zhdan (Anna.Zhdan)
Created Nov 26, 2018 5:12:37 PM
Updated Nov 28, 2018 3:56:41 PM
Resolved Nov 28, 2018 3:56:41 PM
State Fixed
Assignee Pavel Nikolaev (pasha)
Subsystem Reports
Type Task
Priority Normal
Fix versions Unscheduled

JT-46168: Zendesk integration fails to add tags

0
0
Reporter Evgeny Naumenko (jk) Evgeny Naumenko (jk)
Created Mar 9, 2018 3:20:44 PM
Updated Nov 28, 2018 3:58:52 PM
Resolved Mar 28, 2018 7:41:25 PM
State Verified
Assignee Alexey Volkov (Alexey.Volkov)
Subsystem Zendesk Integration
Type Bug
Priority Normal
Browser Any Browser
OS Any OS
Fix versions 2018.1.40840
Affected versions 2018.1
06 Mar 2018 12:12:20,286 ERROR [faultExceptionMapper] [qtp32110281-13427                                 ] [init] Exception while processing rest request
java.lang.IllegalArgumentException: Parameter specified as non-null is null: method jetbrains.charisma.persistent.issueFolders.StarServiceImpl.isStar, parameter tag
    at jetbrains.charisma.persistent.issueFolders.StarServiceImpl.isStar(StarServiceImpl.kt)
    at jetbrains.charisma.smartui.persistent.IssueTagImpl.canTagUntagIssue(IssueTagImpl.java:161)
    at jetbrains.charisma.smartui.persistent.IssueTagImpl.untag(IssueTagImpl.java:149)
    at jetbrains.charisma.smartui.persistent.IssueTagImpl.removeTag(IssueTagImpl.java:277)
    at jetbrains.youtrack.persistent.XdIssueTag$Companion.removeTag(XdWatchFolder.kt:61)
    at jetbrains.youtrack.zendesk.persistent.XdTicketSharingInfo.setTags(XdTicketSharingInfo.kt:92)
    at jetbrains.youtrack.zendesk.rest.integration.resources.TicketsSubResource.updateTicket(TicketsSubResource.kt:107)
    at sun.reflect.GeneratedMethodAccessor1428.invoke(Unknown Source)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
    at java.lang.reflect.Method.invoke(Method.java:498)
    at org.glassfish.jersey.server.model.internal.ResourceMethodInvocationHandlerFactory$1.invoke(ResourceMethodInvocationHandlerFactory.java:81)
    at org.glassfish.jersey.server.model.internal.AbstractJavaResourceMethodDispatcher$1.run(AbstractJavaResourceMethodDispatcher.java:144)
    at org.glassfish.jersey.server.model.internal.AbstractJavaResourceMethodDispatcher.invoke(AbstractJavaResourceMethodDispatcher.java:161)
    at org.glassfish.jersey.server.model.internal.JavaResourceMethodDispatcherProvider$ResponseOutInvoker.doDispatch(JavaResourceMethodDispatcherProvider.java:160)
    at org.glassfish.jersey.server.model.internal.AbstractJavaResourceMethodDispatcher.dispatch(AbstractJavaResourceMethodDispatcher.java:99)
    at org.glassfish.jersey.server.model.ResourceMethodInvoker.invoke(ResourceMethodInvoker.java:389)
    at org.glassfish.jersey.server.model.ResourceMethodInvoker.apply(ResourceMethodInvoker.java:347)
    at org.glassfish.jersey.server.model.ResourceMethodInvoker.apply(ResourceMethodInvoker.java:102)
    at org.glassfish.jersey.server.ServerRuntime$2.run(ServerRuntime.java:326)
    at org.glassfish.jersey.internal.Errors$1.call(Errors.java:271)
    at org.glassfish.jersey.internal.Errors$1.call(Errors.java:267)
    at org.glassfish.jersey.internal.Errors.process(Errors.java:315)
    at org.glassfish.jersey.internal.Errors.process(Errors.java:297)
    at org.glassfish.jersey.internal.Errors.process(Errors.java:267)
    at org.glassfish.jersey.process.internal.RequestScope.runInScope(RequestScope.java:317)
    at org.glassfish.jersey.server.ServerRuntime.process(ServerRuntime.java:305)
    at org.glassfish.jersey.server.ApplicationHandler.handle(ApplicationHandler.java:1154)
    at org.glassfish.jersey.servlet.WebComponent.serviceImpl(WebComponent.java:473)
    at org.glassfish.jersey.servlet.WebComponent.service(WebComponent.java:427)
    at jetbrains.mps.webr.rpc.rest.provider.misc.DefaultRestRequestHandler.handle(DefaultRestRequestHandler.java:207)
    at jetbrains.mps.webr.runtime.requestProcessor.RestRequestProcessor.processRequest(RestRequestProcessor.java:47)
    at jetbrains.mps.webr.runtime.servlet.MainServlet.processRequest(MainServlet.java:235)
    at jetbrains.mps.webr.runtime.servlet.MainServlet.doGet(MainServlet.java:151)
    at jetbrains.mps.webr.runtime.servlet.MainServlet.doPut(MainServlet.java:203)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:710)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:790)
    at org.eclipse.jetty.servlet.ServletHolder.handle(ServletHolder.java:848)
    at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1772)
    at jetbrains.youtrack.webapp.filters.RootGoFilter.doFilter(RootGoFilter.kt:57)
    at jetbrains.youtrack.webapp.filters.FilterAdapter.doFilter(FilterAdapter.kt:24)
    at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1759)
    at jetbrains.youtrack.webapp.filters.SetThreadLocalPrincipalFilter.doFilter(ThreadLocalPrincipalFilters.kt:19)
    at jetbrains.youtrack.webapp.filters.FilterAdapter.doFilter(FilterAdapter.kt:24)
    at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1759)
    at jetbrains.youtrack.webapp.filters.WebrSessionAuthenticationFilter.doFilter(WebrSessionAuthenticationFilter.kt:36)
    at jetbrains.youtrack.webapp.filters.FilterAdapter.doFilter(FilterAdapter.kt:24)
    at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1759)
    at jetbrains.mps.webr.runtime.filter.QueryParameterFilter.doFilter(QueryParameterFilter.java:25)
    at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1759)
    at org.eclipse.jetty.continuation.ContinuationFilter.doFilter(ContinuationFilter.java:127)
    at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1759)
    at jetbrains.youtrack.webapp.filters.SecurityResponseHeadersFilter.doFilter(SecurityResponseHeadersFilter.kt:18)
    at jetbrains.youtrack.webapp.filters.FilterAdapter.doFilter(FilterAdapter.kt:24)
    at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1759)
    at org.eclipse.jetty.servlet.ServletHandler.doHandle(ServletHandler.java:582)
    at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:143)
    at org.eclipse.jetty.security.SecurityHandler.handle(SecurityHandler.java:548)
    at org.eclipse.jetty.server.session.SessionHandler.doHandle(SessionHandler.java:226)
    at org.eclipse.jetty.server.handler.ContextHandler.doHandle(ContextHandler.java:1180)
    at jetbrains.hosted.server.WebApp$1.doHandle(WebApp.java:49)
    at org.eclipse.jetty.servlet.ServletHandler.doScope(ServletHandler.java:512)
    at org.eclipse.jetty.server.session.SessionHandler.doScope(SessionHandler.java:185)
    at org.eclipse.jetty.server.handler.ContextHandler.doScope(ContextHandler.java:1112)
    at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:141)
    at org.eclipse.jetty.server.handler.ContextHandlerCollection.handle(ContextHandlerCollection.java:213)
    at jetbrains.hosted.server.LoggingContextHandlerCollection.handle(LoggingContextHandlerCollection.java:18)
    at org.eclipse.jetty.server.handler.gzip.GzipHandler.handle(GzipHandler.java:493)
    at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:134)
    at org.eclipse.jetty.server.Server.handle(Server.java:534)
    at org.eclipse.jetty.server.HttpChannel.handle(HttpChannel.java:320)
    at org.eclipse.jetty.server.HttpConnection.onFillable(HttpConnection.java:251)
    at org.eclipse.jetty.io.AbstractConnection$ReadCallback.succeeded(AbstractConnection.java:283)
    at org.eclipse.jetty.io.FillInterest.fillable(FillInterest.java:108)
    at org.eclipse.jetty.io.SelectChannelEndPoint$2.run(SelectChannelEndPoint.java:93)
    at org.eclipse.jetty.util.thread.strategy.ExecuteProduceConsume.executeProduceConsume(ExecuteProduceConsume.java:303)
    at org.eclipse.jetty.util.thread.strategy.ExecuteProduceConsume.produceConsume(ExecuteProduceConsume.java:148)
    at org.eclipse.jetty.util.thread.strategy.ExecuteProduceConsume.run(ExecuteProduceConsume.java:136)
    at org.eclipse.jetty.util.thread.QueuedThreadPool.runJob(QueuedThreadPool.java:671)
    at org.eclipse.jetty.util.thread.QueuedThreadPool$2.run(QueuedThreadPool.java:589)
    at java.lang.Thread.run(Thread.java:745)
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