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    0 0

    Reporter Ekaterina Alekseeva (Ekaterina.Alekseeva) Ekaterina Alekseeva (Ekaterina.Alekseeva)
    Created Sep 25, 2018 1:43:49 PM
    Updated Nov 28, 2018 4:00:23 PM
    State In Progress
    Assignee Leonid Stryuk (Leonid.Stryuk)
    Subsystem Custom Fields
    Type Bug
    Priority Normal
    Browser Any Browser
    OS Any OS
    Fix versions Unscheduled
    Affected versions Unknown

    build 45906

    STR:

    1. Create required CF which use some existing bundle of values (or merge its bundle with set of values of some other field)
    2. Try to make independent copy

    AR:
    Error "Failed to attach field to bundle. Can't move field to selected bundle"


    0 0

    Reporter Ivan Konovalov (Ivan.Konovalov) Ivan Konovalov (Ivan.Konovalov)
    Created Apr 12, 2018 1:23:14 PM
    Updated Nov 28, 2018 4:34:32 PM
    Resolved Nov 28, 2018 4:34:32 PM
    State Obsolete
    Assignee Alexey Barsov (alexey_barsov)
    Subsystem No Subsystem
    Type Support Request
    Priority Normal
    Browser Any Browser
    OS Any OS
    Fix versions Unscheduled
    Affected versions Unknown

    При переустановке и восстановлении из резервной копии, окно Setting up JetBrains YouTrack
    висит уже более суток. Это нормально? Нужно ждать дальше? Резервная база включала в себя около 2000 тикетов.


    0 0

    Reporter Anna Zhdan (Anna.Zhdan) Anna Zhdan (Anna.Zhdan)
    Created Nov 26, 2018 5:12:53 PM
    Updated Nov 28, 2018 4:38:16 PM
    State In Progress
    Assignee Pavel Nikolaev (pasha)
    Subsystem Reports
    Type Task
    Priority Normal
    Fix versions Unscheduled

    0 0

    Reporter Alexey Volkov (Alexey.Volkov) Alexey Volkov (Alexey.Volkov)
    Created Nov 28, 2018 5:07:44 PM
    Updated Nov 28, 2018 5:07:44 PM
    State Open
    Assignee Unassigned
    Subsystem Reports
    Type Task
    Priority Normal
    Fix versions Unscheduled

    0 0

    Reporter Alexey Volkov (Alexey.Volkov) Alexey Volkov (Alexey.Volkov)
    Created Nov 28, 2018 5:24:18 PM
    Updated Nov 28, 2018 5:24:18 PM
    State Open
    Assignee Nastya Berezinskaya (Nastya.Berezinskaya)
    Subsystem Reports
    Type Task
    Priority Normal
    Fix versions Unscheduled

    0 0

    Reporter Evgeny Naumenko (jk) Evgeny Naumenko (jk)
    Created Nov 28, 2018 5:24:21 PM
    Updated Nov 28, 2018 5:27:11 PM
    State In Progress
    Assignee Evgeny Naumenko (jk)
    Subsystem No Subsystem
    Type Task
    Priority Normal
    Fix versions Unscheduled

    0 0

    Reporter Denis Elkhov (delkhov) Denis Elkhov (delkhov)
    Created Mar 15, 2018 5:23:36 PM
    Updated Nov 28, 2018 6:05:51 PM
    Resolved Nov 28, 2018 6:05:51 PM
    State Duplicate
    Assignee Alexander Volfman (Alexander.Volfman)
    Subsystem Workflow
    Type Feature
    Priority Normal
    Fix versions Unscheduled

    0 0

    Reporter Alexey Volkov (Alexey.Volkov) Alexey Volkov (Alexey.Volkov)
    Created Jun 6, 2018 12:51:48 PM
    Updated Nov 28, 2018 6:05:51 PM
    Resolved Jun 7, 2018 4:15:00 PM
    State Verified
    Assignee Alexander Volfman (Alexander.Volfman)
    Subsystem Workflow
    Type Feature
    Priority Normal
    Fix versions 2018.2.42881

    Use case:

    • user can to store some technical information in shared issue fields to search it somehow or notify users.

    Seems usefull for two integrations: Zendesk and Jira.


    0 0

    Reporter Denis Elkhov (delkhov) Denis Elkhov (delkhov)
    Created May 18, 2018 5:54:11 PM
    Updated Nov 28, 2018 6:19:35 PM
    Resolved May 24, 2018 7:23:25 PM
    State Verified
    Assignee Alexey Volkov (Alexey.Volkov)
    Subsystem Zendesk Integration
    Type Bug
    Priority Normal
    Browser Any Browser
    OS Any OS
    Fix versions 2018.2.42133
    Affected versions 2018.1.41051

    Симптомы аналогичные JT-44831
    Для нас JT-44831 не был решен.
    В логах ошибок нет

    18/05/18 17:49:27,609 INFO  [@838947852-25032] [TicketSharingInfoService      ] [Zendesk@172.16.254.252] updating issue SUP-??? from zendesk: setting field value '36456' for 'Номер тикета YT' field
    18/05/18 17:49:27,609 INFO  [@838947852-25032] [TicketSharingInfoService      ] [Zendesk@172.16.254.252] updating issue SUP-??? from zendesk: setting field value 'не_ключевой_клиент' for 'Ключевой клиент YT' field
    18/05/18 17:49:27,610 INFO  [@838947852-25032] [TicketSharingInfoService      ] [Zendesk@172.16.254.252] updating issue SUP-??? from zendesk: setting field value 'нормальный' for 'Приоритет YT' field
    18/05/18 17:49:27,611 INFO  [@838947852-25032] [TicketSharingInfoService      ] [Zendesk@172.16.254.252] updating issue SUP-??? from zendesk: setting field value 'не_требуется_исправление' for 'Исправление' field
    18/05/18 17:49:27,611 INFO  [@838947852-25032] [TicketSharingInfoService      ] [Zendesk@172.16.254.252] updating issue SUP-??? from zendesk: setting field value 'ответ_устроил' for 'Ответ устроил' field
    18/05/18 17:49:31,736 INFO  [@838947852-24996] [TicketSharingInfoService      ] [Zendesk@172.16.254.252] updating issue SUP-106 from zendesk: setting field value '36456' for 'Номер тикета YT' field
    18/05/18 17:49:31,737 INFO  [@838947852-24996] [TicketSharingInfoService      ] [Zendesk@172.16.254.252] updating issue SUP-106 from zendesk: setting field value 'не_ключевой_клиент' for 'Ключевой клиент YT' field
    18/05/18 17:49:31,737 INFO  [@838947852-24996] [TicketSharingInfoService      ] [Zendesk@172.16.254.252] updating issue SUP-106 from zendesk: setting field value 'нормальный' for 'Приоритет YT' field
    18/05/18 17:49:31,737 INFO  [@838947852-24996] [TicketSharingInfoService      ] [Zendesk@172.16.254.252] updating issue SUP-106 from zendesk: setting field value 'SUP-106' for 'Номер задачи YT' field
    18/05/18 17:49:31,738 INFO  [@838947852-24996] [TicketSharingInfoService      ] [Zendesk@172.16.254.252] updating issue SUP-106 from zendesk: setting field value 'не_требуется_исправление' for 'Исправление' field
    18/05/18 17:49:31,738 INFO  [@838947852-24996] [TicketSharingInfoService      ] [Zendesk@172.16.254.252] updating issue SUP-106 from zendesk: setting field value 'ответ_устроил' for 'Ответ устроил' field
    18/05/18 17:49:39,854 INFO  [@838947852-25013] [TicketSharingInfoService      ] [Zendesk@172.16.254.252] updating issue SUP-106 from zendesk: setting field value '36456' for 'Номер тикета YT' field
    18/05/18 17:49:39,854 INFO  [@838947852-25013] [TicketSharingInfoService      ] [Zendesk@172.16.254.252] updating issue SUP-106 from zendesk: setting field value 'не_ключевой_клиент' for 'Ключевой клиент YT' field
    18/05/18 17:49:39,855 INFO  [@838947852-25013] [TicketSharingInfoService      ] [Zendesk@172.16.254.252] updating issue SUP-106 from zendesk: setting field value 'нормальный' for 'Приоритет YT' field
    18/05/18 17:49:39,855 INFO  [@838947852-25013] [TicketSharingInfoService      ] [Zendesk@172.16.254.252] updating issue SUP-106 from zendesk: setting field value 'SUP-106' for 'Номер задачи YT' field
    18/05/18 17:49:39,856 INFO  [@838947852-25013] [TicketSharingInfoService      ] [Zendesk@172.16.254.252] updating issue SUP-106 from zendesk: setting field value 'не_требуется_исправление' for 'Исправление' field
    18/05/18 17:49:39,856 INFO  [@838947852-25013] [TicketSharingInfoService      ] [Zendesk@172.16.254.252] updating issue SUP-106 from zendesk: setting field value 'ответ_устроил' for 'Ответ устроил' field
    

    0 0

    Reporter Anna Zhdan (Anna.Zhdan) Anna Zhdan (Anna.Zhdan)
    Created Oct 29, 2018 5:39:34 PM
    Updated Nov 28, 2018 6:21:21 PM
    Resolved Nov 28, 2018 6:19:24 PM
    State Fixed
    Assignee Alexander Anisimov (xi-eye)
    Subsystem Issue List
    Type Task
    Priority Normal
    Fix versions Unscheduled

    0 0

    Reporter Alexander Anisimov (xi-eye) Alexander Anisimov (xi-eye)
    Created Nov 28, 2018 6:26:50 PM
    Updated Nov 28, 2018 6:26:50 PM
    State Open
    Assignee Pavel Nikitin (pavel.nikitin)
    Subsystem No Subsystem
    Type Task
    Priority Normal
    Fix versions Unscheduled

    api/sortedIssues?query='XX'&folderId=contextFolderId&flatten

    should returns
    {
    numberOfOrdered: int,
    count: int,
    tree: [ {id, parentId, matches} ]
    }


    0 0
  • 11/28/18--07:30: JT-50572: Persist tree mode
  • Reporter Alexander Anisimov (xi-eye) Alexander Anisimov (xi-eye)
    Created Nov 28, 2018 6:30:18 PM
    Updated Nov 28, 2018 6:30:18 PM
    State In Progress
    Assignee Alexander Anisimov (xi-eye)
    Subsystem Single Issue View
    Type Task
    Priority Normal
    Fix versions Unscheduled

    0 0

    Reporter Thomas Auinger (tombc) Thomas Auinger (tombc)
    Created Dec 14, 2017 11:04:15 AM
    Updated Nov 28, 2018 7:10:17 PM
    Resolved Nov 28, 2018 7:10:17 PM
    State Obsolete
    Assignee Max Maximov (Maxim.Maximov)
    Subsystem Projects
    Type Bug
    Priority Normal
    Browser Any Browser
    OS Any OS
    Fix versions Unscheduled
    Affected versions 2017.4.37623

    What steps will reproduce the problem?

    1. Edit project
    2. Edit field of type "version"
    3. Type in to "Filter version" prompted field

    What is the expected result?
    Options are found regardless of upper/lowercase

    What happens instead?
    Options are filtered case-sensitive

    Please provide any additional information below.
    Attach a code sample as text, a screenshot or screencast if possible


    0 0

    Reporter Scott Adams (Scott.Adams) Scott Adams (Scott.Adams)
    Created Nov 26, 2018 12:52:29 PM
    Updated Nov 28, 2018 7:11:25 PM
    State Open
    Assignee Dmitry Gizatov (mitya)
    Subsystem Projects
    Type Feature
    Priority Normal
    Fix versions Unscheduled

    From the related issue:

    provided I have the rights to edit a project, it would be awesome if I could just click some "Edit project" link available when reading a ticket or wherever the current project can be easily understood by YouTrack.

    The idea would be to show a control that allows direct access to project admin pages in single issue views. Something like this:


    0 0

    Reporter Anastasia Bartasheva (ana.bartasheva) Anastasia Bartasheva (ana.bartasheva)
    Created Nov 28, 2018 7:05:47 PM
    Updated Nov 28, 2018 7:15:59 PM
    State Open
    Assignee Unassigned
    Subsystem Notifications
    Type Task
    Priority Normal
    Fix versions Unscheduled

    0 0

    Reporter Saroch (Tee) Kamjikong (saroch) Saroch (Tee) Kamjikong (saroch)
    Created Oct 9, 2018 9:24:00 AM
    Updated Nov 28, 2018 7:26:43 PM
    Resolved Nov 28, 2018 7:26:43 PM
    State Can't Reproduce
    Assignee Alexander Buturlinov (alexander.buturlinov)
    Subsystem No Subsystem
    Type Support Request
    Priority Minor
    Browser Any Browser
    OS Any OS
    Fix versions Unscheduled
    Affected versions Unknown

    "Import issue link types
    Error for [/admin/issueLinkType/Depend?inwardName=depends+on&directed=true&outwardName=is+required+for]: 409: Conflict: Issue link type [ Depend ] already exists.
    Error for [/admin/issueLinkType/Duplicate?inwardName=duplicates&directed=true&outwardName=is+duplicated+by]: 409: Conflict: Issue link type [ Duplicate ] already exists.
    Error for [/admin/issueLinkType/Relates?inwardName=&directed=false&outwardName=relates+to]: 409: Conflict: Issue link type [ Relates ] already exists.
    Error for [/admin/issueLinkType/Subtask?inwardName=subtask+of&directed=true&outwardName=parent+for]: 409: Conflict: Issue link type [ Subtask ] already exists.
    Create project stub [BDS]
    Create project lead [frances.wiegand]
    Traceback (most recent call last):
    File "/usr/bin/youtrack2youtrack", line 9, in <module>
    load_entry_point('youtrack-scripts==0.1.20', 'console_scripts', 'youtrack2youtrack')()
    File "/usr/lib/python2.7/site-packages/youtrackutils/youtrack2youtrack.py", line 147, in main
    project_ids, params=params)
    File "/usr/lib/python2.7/site-packages/youtrackutils/youtrack2youtrack.py", line 332, in youtrack2youtrack
    user_importer.importUsersRecursively([target.getUser(project.lead) for project in created_projects])
    File "/usr/lib/python2.7/site-packages/youtrack/sync/users.py", line 44, in importUsersRecursively
    imported_size += self._import_user_batch_recursively(user_batch)
    File "/usr/lib/python2.7/site-packages/youtrack/sync/users.py", line 69, in _import_user_batch_recursively
    self._import_groups_of(yt_user)
    File "/usr/lib/python2.7/site-packages/youtrack/sync/users.py", line 49, in _import_groups_of
    user_groups = self.source.getUserGroups(yt_user.login)
    File "/usr/lib/python2.7/site-packages/youtrack/connection.py", line 573, in getUserGroups
    response, content = self._req('GET', '/admin/user/%s/group' % urlquote(userName.encode('utf-8')))
    File "/usr/lib/python2.7/site-packages/youtrack/connection.py", line 40, in wrapped
    raise e
    youtrack.YouTrackException: Error for [/admin/user/frances.wiegand/group]: 404: Not Found: User [ frances.wiegand ] not found.
    "
    I check in the target can create a project but issue not sync.


    0 0

    Reporter Alexander Anisimov (xi-eye) Alexander Anisimov (xi-eye)
    Created Nov 28, 2018 6:27:25 PM
    Updated Nov 28, 2018 7:39:21 PM
    State In Progress
    Assignee Daria Vasina (daria.vasina)
    Subsystem No Subsystem
    Type Task
    Priority Normal
    Fix versions Unscheduled

    0 0

    Reporter Bogatov Dmitriy (bogatovd) Bogatov Dmitriy (bogatovd)
    Created Nov 26, 2018 12:16:47 PM
    Updated Nov 28, 2018 8:11:51 PM
    State Wait for Reply
    Assignee Liubov Dievskaia (Liubov.Dievskaia)
    Subsystem Notifications
    Type Support Request
    Priority Normal
    Browser Any Browser
    OS Any OS
    Fix versions Unscheduled
    Affected versions 2018.3.47247

    What steps will reproduce the problem?

    1. Есть приложение JetBrains YouTrack работающее по адресу http://eaist.pm.mos.ru:8080.
      Настроено уведомление о событиях с помощью почтового сообщения. При отправке тестового сообщения получаем ошибку "Client was not authenticated"
      Скриншот с настройками и ошибкой 23.11.png

    2.Лог почтового сервера.
    2018-11-23T10:40:30.770Z,+,,
    2018-11-23T10:40:30.770Z,,None,Set Session Permissions
    2018-11-23T10:40:30.770Z,>,"220 NG-EdgeIS-01.mos.ru Microsoft ESMTP MAIL Service ready at Fri, 23 Nov 2018 13:40:30 +0300",
    2018-11-23T10:40:30.772Z,<,EHLO CS-ISUP.localhost,
    2018-11-23T10:40:30.773Z,
    ,None,Set Session Permissions
    2018-11-23T10:40:30.773Z,>,250-NG-EdgeIS-01.mos.ru Hello [10.89.89.61],
    2018-11-23T10:40:30.773Z,>,250-SIZE 5242880,
    2018-11-23T10:40:30.773Z,>,250-PIPELINING,
    2018-11-23T10:40:30.773Z,>,250-DSN,
    2018-11-23T10:40:30.773Z,>,250-ENHANCEDSTATUSCODES,
    2018-11-23T10:40:30.773Z,>,250-STARTTLS,
    2018-11-23T10:40:30.773Z,>,250-8BITMIME,
    2018-11-23T10:40:30.773Z,>,250-BINARYMIME,
    2018-11-23T10:40:30.773Z,>,250 CHUNKING,
    2018-11-23T10:40:30.782Z,<,MAIL FROM:ISUPEAIST@it.mos.ru,
    2018-11-23T10:40:30.783Z,*,Tarpit for '0.00:00:05' due to '530 5.7.1 Client was not authenticated',
    2018-11-23T10:40:35.796Z,>,530 5.7.1 Client was not authenticated,
    2018-11-23T10:40:35.796Z,-,,Local.

    Не видно, проходит ли YouTrack процедуру аутентификации и поэтому получаемая ошибка вполне ожидаема.

    1. Есть тестовый скрипт, который отрабатывает без ошибки
      Лог успешной отправки без ютрек:

    [root@CS-ISUP ~]# openssl s_client -debug -starttls smtp -crlf -connect 10.89.65.20:25
    CONNECTED(00000003)

    250 CHUNKING

    HELO
    250 NG-EdgeIS-06.mos.ru Hello [10.89.89.61]
    AUTH LOGIN

    334 VXNlcm5hbWU6
    SVNVUEVBSVNU

    334 UGFzc3dvcmQ6
    cGlNY0doVmdwMEU3

    235 2.7.0 Authentication successful

    mail from:ISUPEAIST@it.mos.ru
    250 2.1.0 Sender OK

    rcpt to:bdvGZ@systematic.ru
    250 2.1.5 Recipient OK

    data

    354 Start mail input; end with <CRLF>.<CRLF>
    Subject:Test Message from CS-ISUP-R

    <h1>Тестовое письмо</h1>

    .

    250 2.6.0 224622007a3d4e66a7fffb279b41ab4a@NG-EdgeIS-06.mos.ru [InternalId=61267708479129, Hostname=NG-EdgeIS-06.mos.ru] Queued mail for delivery

    Подскажите, что можно предпринять в данной ситуации?


    0 0

    Reporter Alexey Volkov (Alexey.Volkov) Alexey Volkov (Alexey.Volkov)
    Created May 7, 2018 8:30:24 PM
    Updated Nov 28, 2018 8:15:13 PM
    Resolved May 11, 2018 5:49:33 PM
    State Verified
    Assignee Alexey Volkov (Alexey.Volkov)
    Subsystem Zendesk Integration
    Type Task
    Priority Normal
    Fix versions Unscheduled

    STR:

    • enable "on hold" status in Zendesk
    • change ticket status to "on hold"
    • wait 10 seconds

    ER: status is not reverted
    AR: status is reverted


    0 0

    Reporter Thomas Kilgus (tomwaitforitmy) Thomas Kilgus (tomwaitforitmy)
    Created Oct 3, 2018 7:18:33 PM
    Updated Nov 28, 2018 8:17:20 PM
    State Wait for Reply
    Assignee Alexey Barsov (alexey_barsov)
    Subsystem No Subsystem
    Type Support Request
    Priority Normal
    Browser Any Browser
    OS Any OS
    Fix versions Unscheduled
    Affected versions Unknown

    What steps will reproduce the problem?

    1. Download and install Bitnami + YouTrack Version 2017.2 (https://bitnami.com/redirect/to/320537/youtrack-2017.2.32582-6-windows-installer.exe)
    2. Download YouTrack 2018.2 Jar file (https://download.jetbrains.com/charisma/youtrack-2018.2.45146.jar)
    3. Shutdown Youtrack Service AND Apache (using Bitnami\youtrack-2017.2.32582-5\manager-windows.exe)
    4. Copy YouTrack-2018.2.jar to Bitnami\youtrack-<old-version>\apps\youtrack
    5. Rename Bitnami\youtrack-<old-version>\apps\youtrack\youtrack.jar to youtrack-<old-version>.jar
    6. Rename youtrack-2018.2.jar to youtrack.jar
    7. Restart Apache and YouTrack via Bitnami (using Bitnami\youtrack-2017.2.32582-5\manager-windows.exe)

    What is the expected result?
    Youtrack service should start again with version 2018.2

    What happens instead?
    Youtrack starts and stops after a brief moment

    Please provide any additional information below.
    Attach a code sample as text, a screenshot or screencast if possible
    If you use 2018.1 instead, everything works fine. I have also done this before successfully with 2017.3, so it has something to do with 2018.2. I am not sure if this is related to bitnami or not.


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