JT-50213: Email notifications for assignee change stopped working

December 5, 2018, 2:19 am

≫ Next: JT-50659: Move themify mixin to Ring UI CSS variables

≪ Previous: JT-50613: Write rest tests in YT

Reporter	Tomas Grunwald (tgrunwald)
Created	Nov 8, 2018 12:06:42 PM
Updated	Dec 5, 2018 1:19:25 PM
Resolved	Dec 4, 2018 5:53:51 PM
State	Without verification
Assignee	Pavel Nikolaev (pasha)
Subsystem	Notifications
Type	Support Request
Priority	Major
Browser	Any Browser
OS	Any OS
Fix versions	Unscheduled
Affected versions	2018.2.42881

On our Youtrack server the mail notifications about assignee change stopped to be delivered.
When I try to look at notification templates->Issue Change->Issue digest, always the message about overloaded server pops up

and in errors log appear following error: 08/11/18 10:01:29,334 ERROR [@946525153-66259] [ErrorExceptionMapper ] [tomas.grunwald@192.168.1.96] Caught ex
ception during request processing at POST /api/admin/notificationSupplement/preview requested by Mozilla/5.0 (Windows N
T 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/70.0.3538.77 Safari/537.36
java.lang.ClassCastException: null

Any hints how to fix?
Attached our latest logs.
Thank You

↧

JT-50659: Move themify mixin to Ring UI CSS variables

December 5, 2018, 2:45 am

≫ Next: JT-49120: Please setup sending WebStorm Issues notification to Zendesk

≪ Previous: JT-50213: Email notifications for assignee change stopped working

Reporter	Andrey Skladchikov (Andrey.Skladchikov)
Created	Dec 4, 2018 3:38:36 PM
Updated	Dec 5, 2018 1:45:26 PM
State	In Progress
Assignee	Andrey Skladchikov (Andrey.Skladchikov)
Subsystem	No Subsystem
Type	Task
Priority	Normal
Fix versions	Unscheduled

↧

JT-49120: Please setup sending WebStorm Issues notification to Zendesk

December 5, 2018, 3:03 am

≫ Next: JT-50498: Test manually

≪ Previous: JT-50659: Move themify mixin to Ring UI CSS variables

Reporter	Jiri Fait (jiri.fait)
Created	Sep 11, 2018 3:30:09 PM
Updated	Dec 5, 2018 2:03:55 PM
State	In Progress
Assignee	Oleg Larshin (Oleg.Larshin)
Subsystem	Workflow
Type	Task
Priority	Critical
Fix versions	Unscheduled

Could you please setup the same workflow like in case of IntelliJ IDEA (https://youtrack.jetbrains.com/issue/ADM-20089) but this time for WebStorm?

There is a support address in Zendesk webstorm-support@jetbrains.com, so we would like to recieve the notifications about a new WebStorm issues at this address. The additional workflow (e.g. group, assignee, ets...) will be setup in Zendesk.

The tickets should look like this: https://jbs.zendesk.com/agent/tickets/1735182

Serge Baranov's comment in: https://youtrack.jetbrains.com/issue/ZEN-696 might help

↧

JT-50498: Test manually

December 5, 2018, 3:16 am

≫ Next: JT-50675: Please setup sending PyCharm Issues notification to Zendesk

≪ Previous: JT-49120: Please setup sending WebStorm Issues notification to Zendesk

Reporter	Anna Zhdan (Anna.Zhdan)
Created	Nov 26, 2018 4:55:23 PM
Updated	Dec 5, 2018 2:16:08 PM
State	In Progress
Assignee	Mikhail Kapusta (Mikhail.Kapusta)
Subsystem	No Subsystem
Type	Task
Priority	Normal
Fix versions	Unscheduled

↧

JT-50675: Please setup sending PyCharm Issues notification to Zendesk

December 5, 2018, 3:20 am

≫ Next: JT-50356: Loading an issue with comments ends with JSON.parse-error

≪ Previous: JT-50498: Test manually

Reporter	Dmitry Trofimov (traff)
Created	Dec 5, 2018 2:02:57 PM
Updated	Dec 5, 2018 2:20:41 PM
State	Open
Assignee	Oleg Larshin (Oleg.Larshin)
Subsystem	Workflow
Type	Task
Priority	Normal
Fix versions	Unscheduled

Could you please setup the same workflow like in case of IntelliJ IDEA (https://youtrack.jetbrains.com/issue/ADM-20089) but this time for PyCharm?

There is a support address in Zendesk pycharm-support@jetbrains.com, so we would like to recieve the notifications about a new PyCharm issues at this address. The additional workflow (e.g. group, assignee, ets...) will be setup in Zendesk.

The tickets should look like this: https://jbs.zendesk.com/agent/tickets/1735182

Serge Baranov's comment in: https://youtrack.jetbrains.com/issue/ZEN-696 might help

↧

JT-50356: Loading an issue with comments ends with JSON.parse-error

December 5, 2018, 4:46 am

≫ Next: JT-30972: Force change password for users created be Mailbox Integration

≪ Previous: JT-50675: Please setup sending PyCharm Issues notification to Zendesk

Reporter	Fluff Abrahamsson (fluffdune)
Created	Nov 17, 2018 1:40:00 AM
Updated	Dec 5, 2018 3:46:27 PM
Resolved	Nov 19, 2018 11:15:05 AM
State	Duplicate
Assignee	Alexander Anisimov (xi-eye)
Subsystem	Single Issue View
Type	Bug
Priority	Normal
Browser	Firefox
OS	Any OS
Fix versions	Unscheduled
Affected versions	Unknown

What steps will reproduce the problem?

Using youtrack hosted with myjetbrains I try to open an issue with comments
Page loads and an error-message at the bottom right tells me "Error. Check server logs for details."
Loading an issue without comments does not display this error.

What is the expected result?
The page loads without errors.

What happens instead?
The issue is loaded but the comments are not. A message allows me to try and "Load more" but the same error is displayed when trying to load more.

Please provide any additional information below.
Attach a code sample as text, a screenshot or screencast if possible

Our subdomain is replaced with nnn here.

The console displays the following message:

SyntaxError: "JSON.parse: end of data while reading object contents at line 1 column 181859 of the JSON data"
	K https://nnn.myjetbrains.com/youtrack/static/vendor.b02d0fd08529cbb5efe5.js:16:6224
	Rt https://nnn.myjetbrains.com/youtrack/static/vendor.b02d0fd08529cbb5efe5.js:16:47967
	Dt https://nnn.myjetbrains.com/youtrack/static/vendor.b02d0fd08529cbb5efe5.js:16:48436
	o https://nnn.myjetbrains.com/youtrack/static/vendor.b02d0fd08529cbb5efe5.js:16:1001
	Dt https://nnn.myjetbrains.com/youtrack/static/vendor.b02d0fd08529cbb5efe5.js:16:48418
	u https://nnn.myjetbrains.com/youtrack/static/vendor.b02d0fd08529cbb5efe5.js:16:49604
	s https://nnn.myjetbrains.com/youtrack/static/vendor.b02d0fd08529cbb5efe5.js:16:67793
	c https://nnn.myjetbrains.com/youtrack/static/vendor.b02d0fd08529cbb5efe5.js:16:68215
	digest https://nnn.myjetbrains.com/youtrack/static/vendor.b02d0fd08529cbb5efe5.js:16:73830
	apply https://nnn.myjetbrains.com/youtrack/static/vendor.b02d0fd08529cbb5efe5.js:16:75642
	s https://nnn.myjetbrains.com/youtrack/static/vendor.b02d0fd08529cbb5efe5.js:16:50936
	g https://nnn.myjetbrains.com/youtrack/static/vendor.b02d0fd08529cbb5efe5.js:16:53540
	onload https://nnn.myjetbrains.com/youtrack/static/vendor.b02d0fd08529cbb5efe5.js:16:53946
 Possibly unhandled rejection: {} vendor.b02d0fd08529cbb5efe5.js:16:61988
	i/< https://nnn.myjetbrains.com/youtrack/static/vendor.b02d0fd08529cbb5efe5.js:16:61988
	kt/this.$get</< https://nnn.myjetbrains.com/youtrack/static/vendor.b02d0fd08529cbb5efe5.js:16:47255
	u https://nnn.myjetbrains.com/youtrack/static/vendor.b02d0fd08529cbb5efe5.js:16:68035
	$digest https://nnn.myjetbrains.com/youtrack/static/vendor.b02d0fd08529cbb5efe5.js:16:73830
	$apply https://nnn.myjetbrains.com/youtrack/static/vendor.b02d0fd08529cbb5efe5.js:16:75642
	s https://nnn.myjetbrains.com/youtrack/static/vendor.b02d0fd08529cbb5efe5.js:16:50936
	g https://nnn.myjetbrains.com/youtrack/static/vendor.b02d0fd08529cbb5efe5.js:16:53540
	Ht/</x.onload https://nnn.myjetbrains.com/youtrack/static/vendor.b02d0fd08529cbb5efe5.js:16:53946

Which is followed by the following error message:

XML Parsing Error: no root element found
Location: https://nnn.myjetbrains.com/youtrack/api/analytics?$top=-1&ignoreLicenseErrors=true
Line Number 1, Column 1: analytics:1:1

I've tried logging out and logging in again.

↧

JT-30972: Force change password for users created be Mailbox Integration

December 5, 2018, 4:58 am

≫ Next: JT-35073: Issue description: show the bounds of inline code fragments (in backquotes): via background color or another way

≪ Previous: JT-50356: Loading an issue with comments ends with JSON.parse-error

Reporter	Mariya Davydova (mary)
Created	Jul 24, 2015 2:41:40 PM
Updated	Dec 5, 2018 3:58:18 PM
Resolved	Dec 5, 2018 3:58:18 PM
State	Fixed
Assignee	Evgeny Naumenko (jk)
Subsystem	Mailbox
Type	Task
Priority	Normal
Fix versions	2018.3.next

Currently they receive emails with their randomly generated passwords and are not forced to change them.

↧

JT-35073: Issue description: show the bounds of inline code fragments (in backquotes): via background color or another way

December 5, 2018, 5:36 am

≫ Next: JT-50501: Test manually

≪ Previous: JT-30972: Force change password for users created be Mailbox Integration

Reporter	Alexander Chernikov (sashache)
Created	Apr 19, 2016 8:55:21 PM
Updated	Dec 5, 2018 4:36:00 PM
Resolved	Dec 5, 2018 12:51:20 PM
State	Verified
Assignee	Andrey Skladchikov (Andrey.Skladchikov)
Subsystem	Wiki
Type	Usability Problem
Priority	Normal
Browser	Any Browser
OS	Any OS
Fix versions	2018.2.43142
Affected versions	Unknown

Consider inline code highlighter (you've called it so: https://youtrack.jetbrains.com/wikiHelpWrapper).
A.k.a code samples in _back quotes_: code sample.

YouTrack shows them on white background, like the regular text around.
This is not always convenient, since does not allow to quickly notice the bounds of the sample inside the description.
Also, when different colors appear in this sample it looks awkward when not separated from regular text.

Would be better to show these fragments on some background, or show their bounds in another way.

FireFox 45.0.2 if does matter.
YT 7.0 build 21681.

↧

JT-50501: Test manually

December 5, 2018, 5:36 am

≫ Next: JT-32613: Allow tagging comments

≪ Previous: JT-35073: Issue description: show the bounds of inline code fragments (in backquotes): via background color or another way

Reporter	Anna Zhdan (Anna.Zhdan)
Created	Nov 26, 2018 4:56:25 PM
Updated	Dec 5, 2018 4:36:25 PM
State	In Progress
Assignee	Alexander Buturlinov (alexander.buturlinov)
Subsystem	No Subsystem
Type	Task
Priority	Normal
Fix versions	Unscheduled

↧

JT-32613: Allow tagging comments

December 5, 2018, 5:37 am

≫ Next: JT-50671: Fix total representation for other reports

≪ Previous: JT-50501: Test manually

Reporter	Andrey Tigay (andrey.tigay)
Created	Nov 5, 2015 9:12:54 PM
Updated	Dec 5, 2018 4:37:30 PM
State	Open
Assignee	Pavel Nikolaev (pasha)
Subsystem	Search
Type	Feature
Priority	Normal
Fix versions	Unscheduled

I would like to be able to add tags to comments. This will allow filtering comments by target tags.

↧

JT-50671: Fix total representation for other reports

December 5, 2018, 5:47 am

≫ Next: JT-50639: Padding for sub issues doesn't updated after drag parent

≪ Previous: JT-32613: Allow tagging comments

Reporter	Alexey Volkov (Alexey.Volkov)
Created	Dec 5, 2018 11:07:37 AM
Updated	Dec 5, 2018 4:47:50 PM
Resolved	Dec 5, 2018 4:47:50 PM
State	Fixed
Assignee	Alexey Volkov (Alexey.Volkov)
Subsystem	Reports
Type	Task
Priority	Normal
Fix versions	Unscheduled

↧

JT-50639: Padding for sub issues doesn't updated after drag parent

December 5, 2018, 6:03 am

≫ Next: JT-46693: Due Date is picked incorrectly in GMT+12 time zone

≪ Previous: JT-50671: Fix total representation for other reports

Reporter	Maksim Ryzhikov (maksimrv)
Created	Dec 3, 2018 9:07:51 AM
Updated	Dec 5, 2018 5:03:00 PM
State	In Progress
Assignee	Maksim Ryzhikov (maksimrv)
Subsystem	Issue List
Type	Bug
Priority	Normal
Browser	Any Browser
OS	Any OS
Fix versions	Unscheduled
Affected versions	Unknown

STR:

Open new issues list
Make issues with subtasks as a subtask of another issue

ER: Depth of the issue's subtasks should be increased
AR: Depth of the issue's subtask the same

The problem in this code
https://upsource.jetbrains.com/youtrack/file/1288e7356972ccd81f84045abcbdf8cf1976fbff/charisma/youtrack-frontend/app/components/sortable/directive/yt-sortable-tree-node.js?nav=924:1019:focused&line=38&preview=false

It doesn't update $depth after resorting

↧

JT-46693: Due Date is picked incorrectly in GMT+12 time zone

December 5, 2018, 6:21 am

≫ Next: JT-50676: Timesheet report: screenshots

≪ Previous: JT-50639: Padding for sub issues doesn't updated after drag parent

Reporter	Anastasia Bartasheva (ana.bartasheva)
Created	Apr 10, 2018 6:37:25 PM
Updated	Dec 5, 2018 5:21:51 PM
Resolved	Dec 5, 2018 5:20:24 PM
State	Obsolete
Assignee	Pavel Nikolaev (pasha)
Subsystem	Custom Fields
Type	Bug
Priority	Normal
Browser	Any Browser
OS	Any OS
Fix versions	2018.2
Affected versions	2018.1.40341

STR:
1. YouTrack is in GMT+12 time zone
2. Go to issue page (issue creation, issue edit page)
3. Pick the date in Due Date field

ER: The picked date is selected
AR: The next to the picked date is selected (see attached)

↧

JT-50676: Timesheet report: screenshots

December 5, 2018, 6:59 am

≫ Next: JT-46223: Add "Create issue" dialog

≪ Previous: JT-46693: Due Date is picked incorrectly in GMT+12 time zone

Reporter	Alexey Volkov (Alexey.Volkov)
Created	Dec 5, 2018 5:16:53 PM
Updated	Dec 5, 2018 5:59:01 PM
State	Open
Assignee	Natasha Katson (Natasha.Katson)
Subsystem	No Subsystem
Type	Task
Priority	Normal
Fix versions	Unscheduled

Since we are releasing timesheet report and as a result changing UI for other reports (time/estimation/matrix reports). We need new screenshots for our sources, documentation and other materials.

↧

JT-46223: Add "Create issue" dialog

December 5, 2018, 7:07 am

≫ Next: JT-41863: Gantt Chart looks bad when side panel is larger than the screen height

≪ Previous: JT-50676: Timesheet report: screenshots

Reporter	Pavel Nikitin (pavel.nikitin)
Created	Mar 14, 2018 11:47:59 AM
Updated	Dec 5, 2018 6:07:56 PM
State	Open
Assignee	Unassigned
Subsystem	Konnector App
Type	Feature
Priority	Normal
Fix versions	Unscheduled

↧

JT-41863: Gantt Chart looks bad when side panel is larger than the screen height

December 5, 2018, 7:10 am

≫ Next: JT-50677: Controllable time frames on gantt chart

≪ Previous: JT-46223: Add "Create issue" dialog

Reporter	Mariya Davydova (mary)
Created	Jun 6, 2017 12:59:45 PM
Updated	Dec 5, 2018 6:10:34 PM
State	Open
Assignee	Pavel Nikolaev (pasha)
Subsystem	Gantt Chart
Type	Usability Problem
Priority	Normal
Browser	Any Browser
OS	Any OS
Fix versions	Unscheduled
Affected versions	2017.2

STR:
1. Create a Gantt Chart with several dozens issue.
2. Expand a side panel ('More') and ensure that the height of the panel is much more than the height of the page (~100 other reports will be fine).
3. Re-calculate a report keeping a panel expanded.
ER:
A chart is in a small area with own scroll and looks fine.
AR:
A chart get all the possible height but the rendering area is less, so the chart is not completely rendered.

↧

JT-50677: Controllable time frames on gantt chart

December 5, 2018, 7:10 am

≫ Next: JT-50673: When a piece of code is wrapped in ```stacktrace``` it can't be found by search

≪ Previous: JT-41863: Gantt Chart looks bad when side panel is larger than the screen height

Reporter	Ian Reay (Ian_Reay)
Created	Dec 5, 2018 6:10:36 PM
Updated	Dec 5, 2018 6:10:36 PM
State	Open
Assignee	Alexey Volkov (Alexey.Volkov)
Subsystem	Gantt Chart
Type	Feature
Priority	Normal
Fix versions	Unscheduled

The gantt chart is useful when planning out work items on a day by day basis but it doesn't functional well for strategic planning.

It would be really nice if we could control the grouping of work units by day ( what you currently do ), week, month, quarter.

Many planning items are done on a quarter by quarter basis and we want to see larger blocks for those.

↧

JT-50673: When a piece of code is wrapped in ```stacktrace``` it can't be found by search

December 5, 2018, 7:17 am

≫ Next: JT-50672: Add the ability to define custom fields for users

≪ Previous: JT-50677: Controllable time frames on gantt chart

Reporter	Maria Baburina (Maria.Baburina)
Created	Dec 5, 2018 1:07:22 PM
Updated	Dec 5, 2018 6:17:24 PM
State	Open
Assignee	Vyacheslav Lukianov (hoegaarden)
Subsystem	Full Text Index
Type	Bug
Priority	Major
Browser	Any Browser
OS	Any OS
Fix versions	Unscheduled
Affected versions	Unknown

This ticket IDEA-203615 used to contain exception wrapped in ````stacktrace```, I couldn't find it by searching java.lang.NullPointerException at com.intellij.ui.content.impl.ContentManagerImpl.beforeTreeDispose

It worked thougn after author removed stacktrace and left only back quoutes.

↧

JT-50672: Add the ability to define custom fields for users

December 5, 2018, 7:20 am

≫ Next: JT-50655: Разный набор колонок для разных сохраненных поисков

≪ Previous: JT-50673: When a piece of code is wrapped in ```stacktrace``` it can't be found by search

Reporter	Andrea Sciamanna (sciamannikoo)
Created	Dec 5, 2018 11:08:22 AM
Updated	Dec 5, 2018 6:20:42 PM
Resolved	Dec 5, 2018 6:20:42 PM
State	Duplicate
Assignee	Unassigned
Subsystem	User Profile
Type	Feature
Priority	Normal
Fix versions	Unscheduled

I thought there was already an issue on this topic, but I couldn't find it.

We need to have the ability to define a set a fields users can find in their profile and customise.

We have a few rules which send notifications. Unfortunately, these rules have no clue about:

Users' availability. e.g. out of office
Users' working hours: notifications are sent via cron which means, depending on where they live, they might be sent outside their working hours
Users' willingness to receive these notifications: some users prefer a different way to be notified. As these notifications also set a specific tag, they go to their dashboard and look at a custom search showing the issues for which they need to send a reply

All of this is impossible to handle unless I hard-code each user's setting in the workflows rules.
All of this would be possible if the workflow rule could look at the custom fields the user has filled.

↧

JT-50655: Разный набор колонок для разных сохраненных поисков

December 5, 2018, 9:57 am

≫ Next: JT-50679: Custom list of fields for different saved searches

≪ Previous: JT-50672: Add the ability to define custom fields for users

Reporter	Павел Богатырев (pfight77)
Created	Dec 4, 2018 11:21:10 AM
Updated	Dec 5, 2018 8:57:37 PM
Resolved	Dec 5, 2018 8:57:37 PM
State	Duplicate
Assignee	Liubov Dievskaia (Liubov.Dievskaia)
Subsystem	No Subsystem
Type	Support Request
Priority	Normal
Browser	Any Browser
OS	Any OS
Fix versions	Unscheduled
Affected versions	Unknown

У меня есть сохраненные поиски "Ошибки к исправлению" и "Текущие задачи". В первом мне важен один набор полей, во втором другой. Сейчас я могу настроить набор столбцов только общий для всех поисков:

Это довольно неудобно, есть ли возможность настроить разные наборы отображаемых полей для разных поисков? Если нет, то хотелось бы увидеть в будущих релизах.

↧

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