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JT-16121: Incorrect 'noticed by the project team' notification

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Reporter Alexander Volfman (Alexander.Volfman) Alexander Volfman (Alexander.Volfman)
Created Aug 10, 2012 7:04:16 PM
Updated Apr 20, 2013 1:01:09 AM
Resolved Apr 19, 2013 11:01:18 PM
Priority Critical
Type Bug
State Fixed
Assignee Pavel Nikolaev (pasha)
Subsystem Notifications
Fix versions 4.2.2
Fixed in builds 5997
Affected versions 4.0
Browser Any Browser
OS Any OS
Verified in build Not verified
Verified by Nobody
Reviewed by Alexander Volfman (Alexander.Volfman)
Severity Undefined
From a customer's feedback:

Since we upgraded to 4.0 (we are currently running 4.0.1), we have the following issue with email notifications:

  • A user creates an issue.

  • That user assigns the issue to a member of the project team.

  • The team member looks at the issue.

  • The team member (as opposed to the user who created the issue) receives a notification saying that he has looked at the issue. Strangely, this email is addressed to the user–i.e., "So-and-so has looked at the issue you created."

The option "Receive notification when my issue is noticed by the project team" is unchecked in every team member profile. It is checked in the profile of the user who creates most of these issues, although I'm not sure why that would cause emails to be sent to the assignees.

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