| Reporter |
Ekaterina Ivanova (i.kate)
|
|---|---|
| Created | Sep 5, 2011 3:12:09 PM |
| Updated | Jun 18, 2013 10:14:25 PM |
| Priority | Normal |
| Type | Task |
| State | Open |
| Assignee | Evgeniy Schepotiev (zeckson) |
| Subsystem | Screenshot Tool |
| Fix versions | Backlog |
| Fixed in builds | No Fixed in build |
| Affected versions | No Affected versions |
| Browser | Any Browser |
| OS | Mac OS X |
| Verified in build | Not verified |
| Verified by | Nobody |
| Reviewed by | No reviewed by |
| Severity | Routine |
For Mac OS X users, if the screenshot applet does not start, please show the following note with a how-to:
---
'Note for Mac OS X Lion users:
Please check your Java preferences:
If the screenshot applet does not start still, please contact our support team.
---
'Note for Mac OS X Lion users:
Please check your Java preferences:
- Open Applications > Utilities > Java Preferences.
- In General settings select the 'Enable applet plug-in and Web Start applications' check box.
- Restart your browser.
If the screenshot applet does not start still, please contact our support team.