| Reporter |
Konstantin Homatyano (homatyano)
|
|---|---|
| Created | Jan 14, 2013 11:45:19 AM |
| Updated | Aug 5, 2013 4:57:04 PM |
| Priority | Normal |
| Type | Usability Problem |
| State | Open |
| Assignee | Alexander Anisimov (xi-eye) |
| Subsystem | UI |
| Fix versions | 5.0.1 |
| Fixed in builds | No Fixed in build |
| Affected versions | 4.0 |
| Browser | Safari |
| OS | Mac OS X |
| Verified in build | Not verified |
| Verified by | Nobody |
| Reviewed by | No reviewed by |
| Severity | Routine |
Assume you have a sufficiently long page for a ticket so that the vertical scrollbar appears. Assume the last comment on that page has an image attached.
While the preview for that image is off, the page ends just a few lines below the image thumbnail, and it's impossible to scroll the page further down. As you mouse over the thumbnail, the page length extends to account for the preview popup. Yet since the popup always pops below the thumbnail, the preview pops mostly out of the view. So you have to scroll down to see it.
But that's not all. As you mouse away from the preview, and it disappears, the page contracts back. So if you want to preview that or another attachment, you have to scroll down again and again which is quite frustrating.
Suggested solution:
While the preview for that image is off, the page ends just a few lines below the image thumbnail, and it's impossible to scroll the page further down. As you mouse over the thumbnail, the page length extends to account for the preview popup. Yet since the popup always pops below the thumbnail, the preview pops mostly out of the view. So you have to scroll down to see it.
But that's not all. As you mouse away from the preview, and it disappears, the page contracts back. So if you want to preview that or another attachment, you have to scroll down again and again which is quite frustrating.
Suggested solution:
- either make the page's overall height to take into account even the invisible popup previews – this way the page won't change its height on preview toggle;
- or make the preview popup above the thumbnail if popping it below will make it off-screen.