| Reporter |
Seth Purcell (spurcell)
|
|---|---|
| Created | Aug 6, 2013 5:54:01 PM |
| Updated | Aug 21, 2013 12:38:51 AM |
| Resolved | Aug 21, 2013 12:29:16 AM |
| Priority | Normal |
| Type | Bug |
| State | Invalid |
| Assignee | Olga Kosyreva (okosyreva) |
| Subsystem | No subsystem |
| Fix versions | No Fix versions |
| Fixed in builds | No Fixed in build |
| Affected versions | No Affected versions |
| Browser | Any Browser |
| OS | Any OS |
| Verified in build | Not verified |
| Verified by | Nobody |
| Reviewed by | No reviewed by |
| Severity | Routine |
First of all, NEVER MAKE PEOPLE LOG IN TO PROVIDE FEEDBACK - this ensures they will just get mad and go away - your feedback process shouldn't be a gateway into your issue tracker, it should be a super-low-friction way to hear from your users. You can have a different flow for users to create a ticket.
Second: http://screencast.com/t/DgEa6WXhh4F5
Have you done ANY usability testing? How is this remotely a good UX? Here I am giving your product a try, just trying to assign tasks to users, and get nothing but errors like this one and "can't submit indirect command", "can't submit invalid command" and other hilarious nonsense.
I love the IDEA variants, but this product is just sad. I'm not even going to invite my team to look at it.
Second: http://screencast.com/t/DgEa6WXhh4F5
Have you done ANY usability testing? How is this remotely a good UX? Here I am giving your product a try, just trying to assign tasks to users, and get nothing but errors like this one and "can't submit indirect command", "can't submit invalid command" and other hilarious nonsense.
I love the IDEA variants, but this product is just sad. I'm not even going to invite my team to look at it.