| Reporter |
Richard Pithouse (richard@stems)
|
|---|---|
| Created | May 22, 2013 6:24:27 AM |
| Updated | Aug 23, 2013 6:29:10 PM |
| Resolved | Aug 21, 2013 3:11:36 PM |
| Priority | Major |
| Type | Bug |
| State | Verified |
| Assignee | Anna Zhdan (Anna.Zhdan) |
| Subsystem | Integrations |
| Fix versions | 5.0.2 |
| Fixed in builds | 7162, 7349 |
| Affected versions | No Affected versions |
| Browser | Any Browser |
| OS | Any OS |
| Verified in build | 7358 |
| Verified by | Alexander Buturlinov (alexander.buturlinov) |
| Reviewed by | yapavel (pavel.nikitin) |
| Severity | Routine |
What steps will reproduce the problem?
1. Create zendesk issue/ticket
2. Share with youtrack (2nd option of synching is enabled)
3. Add comments to youtrack issue
What is the expected result?
Comments appear as internal notes in Zendesk (private)
What happens instead?
No comments appear in Zendesk
Please provide any additional information below.
Reported to zendesk, they said it's you guys: https://support.zendesk.com/requests/398110
Attach a screenshot if possible
1. Create zendesk issue/ticket
2. Share with youtrack (2nd option of synching is enabled)
3. Add comments to youtrack issue
What is the expected result?
Comments appear as internal notes in Zendesk (private)
What happens instead?
No comments appear in Zendesk
Please provide any additional information below.
Reported to zendesk, they said it's you guys: https://support.zendesk.com/requests/398110
Attach a screenshot if possible