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JT-21418: Notification Templates showing [error] in various places when emailed.

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Reporter Terence Kruger (tjmkruger) Terence Kruger (tjmkruger)
Created Aug 14, 2013 10:46:10 PM
Updated Aug 27, 2013 8:29:07 PM
Priority Critical
Type Bug
State Wait for Reply
Assignee Pavel Nikolaev (pasha)
Subsystem Notifications
Fix versions 5.0.3
Fixed in builds No Fixed in build
Affected versions No Affected versions
Browser Any Browser
OS Any OS
Verified in build Not verified
Verified by Nobody
Reviewed by No reviewed by
Severity Routine
What steps will reproduce the problem?
1. Create an issue
2. Have another person update it
3. When i am emailed i see [error] in the email
Happens with a new issue as well.

What is the expected result?
To see the fields values in the email

What happens instead?
We are using youtrack cloud version. When i (as the administrator) view the notification template under "Adminstration -> Notification Templates" i see a preview that shows all fields without errors and if i click "send email" that email comes through ok. But when the system generates the email i get funny square brackets with the word error appearing. The most irritating place this happens in the the url that links back to the issues page. This effectively means we cant click the issues id or name to navigate to it. I have included a screenshot.

Please provide any additional information below.
Attach a screenshot if possible

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